ARABELLA HEALTH & WELLNESS OF PENSACOLA is a Medicare-certified nursing home located in PENSACOLA, FL. CMS overall rating: 4 out of 5 stars. Google rating: 3.3 out of 5 from 16 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Individual
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Escambia County and serves residents in the FL area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
≈ At average
ARABELLA HEALTHCARE MANAGEMENT
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
10/10 do not recommend. Dealing with a terrible situation for a family member that deserves much better, especially in a facility that is supposed to be equipped with the CNAs etc to take care of them. Day shift, during the week, seems to be alright. Don't expect anything from the night shift but lack of caring at all. They act very entitled and like they're just being attacked for no reason. If they'd do their job, family members would not be calling with concerns like we are. But save yourself the phone call anyway, it does nothing and will likely make it worse for your family member.
The Entire Staff (Doctor, Nurse Practitioner (Manny), Nurses (especially Ms.Yolanda , Celeste) and Physical Therapy Team we’re All Outstanding… They truly took the time and genuinely cared for my family member. Even though the facility building appeared to be a little older, the staff made up for it with their top notch care…Thank You for helping to improve my family member’s overall health and quality of life…God Bless Each of You for all you give of yourselves to help others. Sincerely, Flo
You have to press a star in order to give review; This place deserves none! If you love your person at all, DO NOT consider this place. I have cried for the one I know is there now, her family is working diligently to get her somewhere else. The majority of the RN's or LPN's CNA's are disrespectful, will not interact in conversation unless you pull them into it. I asked the aid on 4/25/25 to help me clean up HER pt, the pt's brief was full...call light on for 25 minutes at the least. NO ONE came or answered call light. I had to go out to the station ask about the light not being tended to. Several at the station talking, even the aid I asked to help. She still never came. The oncoming person came and well!?. This is one of many during a short time there! HOW truthfully can someone in their right mind say staff and this place are pleasant? If you are used to a low standard, then it's understandable. Get out of patient care when you do not want to do patient care!
I have not had any pleasant interactions with staff, they act like they are too miserable to even say hey back to you. They get annoyed when residents ask for assistance (to do their job) if you care about your family member stay clear of this place there is a reason they switched management. And not much has changed since
Transition to the new management team at the center has been outstanding. They are truly focused on the best outcomes for their patients & residents and they have a heart felt commitment to prividing high quality care in a homelike environment. Great job@
Reviews from Google Places for ARABELLA HEALTH & WELLNESS OF PENSACOLA. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.