ARCADIA HEALTH AND REHABILITATION CENTER is a Medicare-certified nursing home located in PENSACOLA, FL. CMS overall rating: 5 out of 5 stars. Google rating: 3.5 out of 5 from 77 reviews. Accepts both Medicare and Medicaid.

ARCADIA HEALTH AND REHABILITATION CENTER

pensacola, FLMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

10095 HILLVIEW ROAD

PENSACOLA, FL

Escambia County

Service Area

This nursing home is located in Escambia County and serves residents in the FL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

BENJAMIN LANDA

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.62 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.75 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 27.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 48.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.5
77 reviews
Dottie Rivas

Dottie Rivas

Arcadia has plummeted in style and warmth. There are a few nurses who have beautiful hearts and truly care about patients. All residents are left in the hallway in the middle of the hall or outside their doors. They are completely forgotten. Wouldn't it be great if there was x-mas music was playing in the hallways, any simulation would be great! Several items were stolen from her room. The dresser was broken with both handles hanging by 1 screw. There is an alarm that rings in the hallway 24/7. Thetr is not 2 chair in our room. The trays in the room are extremely cheap. There is wood coming off the walls at the entrance of her door. There is no stimulation to help these patience. 16 yrs. ago it was incredible. I had a Keurig in my room. I was fed in my room beautiful meals. Yoday the the OTs and PTs are not enthusiastic about therapy. This home is absolutely horrible. The head nurse is completely rude and unprofessional. Arcadia should be closed. Pray for them.

Verified Google review
Sinamen For Prez

Sinamen For Prez

If I could give a 0 star I would. My mom was here for the last few weeks doing therapy for an artery bypass surgery . Today I signed her out against dr orders bc the staff almost let her die last night refusing to give her a breathing treatment while having an asthma attack. My mom literally told me she felt she was about to die . When talking to them today they stated she was having a panic attack , she’s 75 she knows the difference in the 2. They refused her medical treatment for 25 minutes before giving her a breathing treatment . The room was never cleaned only trash emptied . There were a few good staff like Corey but majority was not. I wouldn’t recommend this place to rehabilitate my dog let alone my mother .

Verified Google review
Elizabeth Majors

Elizabeth Majors

Today I came to visit my aunt who is in Arcadia for Rehab. The nurse Antonio had brought her in her medications and was very thorough in explaining everything to her. He actually sat and spoke with her like a human and not just another patient. This brought comfort to us knowing that she is being cared for not just by a nurse but someone who shows a genuine compassion for what they do.

Verified Google review
Suzi Anthony

Suzi Anthony

My Dad is currently recouping from surgery at this facility. I tried for this place because of high rating and close by. There are a few good caregivers there that dial in to a patient's needs. Sadly I feel like there's a bunch of cooks in the kitchen but a lot of confusion, which has made me have to alert all workers what my Dad is not getting n needs. Proper exercise and cleanliness to help with healing. Communication and staff n patient being in a frame of mind of motivation and taking daily steps, not regressing treatment to heal. I'm thankful but I pray that my concerns have been needed because I believe my Dad can come out much stronger with the proper support and treatment ❤️ all respect to the hard workers trying to make a difference in this facility.

Verified Google review
Mary Trimble-Jones

Mary Trimble-Jones

Our family is on our third member who resides at Arcadia. We have nothing but praise for the wonderful care my 2 aunts and my uncle! The staff is kind and helpful. Administration is wonderful! The activities are amazing! Most of all, the care provided is beyond what anyone should ask. Kudos Arcadia! Keep up the fantastic job! And thank you all for being so wonderful!

Verified Google review

Reviews from Google Places for ARCADIA HEALTH AND REHABILITATION CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.