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Janie McNew

Our daughter has been living there for a few months. We noticed that the entrance is nice and brightly painted. We think that the hallways and rooms could use a good update. Although the rooms appear to be clean, the bed framework is shabby and the room could use an update.

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Michelle Kavanaugh

I've been in and out of nursing homes for the past 4 years.this was the first time I had been to Coral Bay. the building is old , but housekeeping kept it very clean and sanitized . CNA'S were all hard working and worked long shifts. The nurses are nice and attentive to the residents, they all have the unique ability to multitask and take good care of all of us. The only problem was the food, you never received what you ordered and the cooks don't know how to cook, the food was always cold , bacon raw and under cooked. They need to be trained by someone who knows how to cook. But that's just my opinion. They are always out of things they need for one of there meal options.these issues are an easy fix if someone will take the initiative to do some training.

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Linda Hamilton

I would NEVER recommend this place for anyone's loved one!! My dad was here twice. The first time was for rehab. They put him in a wheelchair and left him unsecured. He's paralyzed on his right side. He fell out of the wheelchair. I did receive a call stating that he fell and had no injuries. Although, he did have deep bruising. This was the first floor. His second stay was for respite. Dad and I were moving and I took respite for the move. I received a call around supper time one evening stating that dad had fallen out of bed. Keep in mind my dad is completely paralyzed on his right side. My daughter and I both wanted to know HOW that was possible. They called an ambulance and dad was taken to Sacred Heart. I beat the ambulance to the hospital. When I saw my dad I was shocked, angry beyond words, and completely heartbroken. He had lacerations to the top of his head, both sides of his face had hematomas, with a knot on his left cheek, his left arm was bruised badly, and his paralyzed wrist and hand had deep hematomas and a huge, deep skin tear!! My dad is non-verbal and has had 3 strokes. He could not say what happened to him. But I knew in my soul that his injuries were not consistent with a fall!! NOTHING, no bruising, scratches, tears, etc., to the rest of his body. Also, he hadn't been washed or shaved since going into the facility, and he had lost weight. There was an investigation, but nothing came of it. This was on the 4th floor where he was assaulted!! Please don't take your loved ones here!! 💔 😔

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Sunny Robinson

Mary really has a great bedside manner and genuinely cares about her patients and their families. I was more than impressed with her concern and care both inpatient and even after discharge. So thankful for people like her.

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Patricia Scott

My nurses were amazing. But others were extremely disrespectful to other patients. Yelling at them. Allowing them to stay in soiled diapers. The food was not fit to eat. Im a Diabetic and on a carb controlled diet. They served me sugar filled stuff at every meal. I was really disappointed after seeing the 4 star rating...I had bugs in my room. They never tried to help with getting a shower. It was not a good place.