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Saundra Bell

This was my first visit to your facility. The reception from the front desk personnel was kind, helpful, and eager to assist with directions and brochure, when asked. Your environment was very pleasing to the eyes. IT WAS BEAUTIFUL! It was clean and the decorum was unlike any rehab center I have seen before. It smelled fresh too. My visit was pleasant in visiting my friend as she is recovering from a broken hip and receiving quality care. On my departure, inside the elevator, I noticed a spill on the floor. I stepped over it, elevator is moving. It was large enough to form a puddle and blended in with the color of the flooring. Almost making it impossible to be seen. As the elevator doors opened to the 1st floor, I brought the matter to the attention of a passing staff member. Although, it didnt appear to be her job as she was walking very fast in the opposite direction; however, she IMMEDIATELY stopped and responded to my call right away to come take a look and find someone to attend to the matter. She too, was kind and did not appear agitated by the interruption. I am glad that she did. This could have been an accident waiting to happen as a possible slip and fall to anyone. Thankyou. Ms. S. P. Bell./1-11-2026..No cost was involved in this transaction.

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T Carnley

The staff and facility is extremely clean and well kept. We are very pleased with the care for our mom, however would like to connect mom up with medicaid program that provided all of her incontinent supplies. Thank you for your excellence!

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James Harris

I recently had a major surgery and elected to go to this skilled nursing facility to do rehabilitation to gain the strength in my recovery process so I could go home. Life Care Center of Pensacola was in my network for my insurance. My stay was very interesting and I experienced the good, bad and ugly in this stay. Let me start with the Therapy, Occupational therapist ( Amy ) she was an exceptional person with a great attitude and personality that made me feel like she cared about me and my health. Physical therapist ( Brandon ) was very supportive and knowledgeable in helping me with my strength and gaining confidence in my walking abilities. Speach therapist ( Kindle ) was a very experienced and educated teacher and helped me with my mental skills. In the main housing area , Nurses ( Jenna ) , ( Cathenre) and Weekend Supervisor ( Briltney Holmes ) went above and beyond with their skills and knowledge of their working abilities. I also experienced some not so good nurses and CNA personnel. They were very short comings and seemed to be angry and almost hateful with their duties. I was very uneasy around these employees. It would be best advised to take a overview of company policies and standards. Evaluation should be conducted as to possible compliance issues, because I saw what I believed was Nursing Home Abuse. So my experience was both positive and negative !!! My Prayers go out to all staff and residents for their safety and for the best care expected by this facility and management.

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mary anne kilgore

Life Care goes out of their way to take care of your loved ones and of the family members. Anytime anything was needed or if something was not right, they answered your need.. The staff from the Aids, to the Nurses and administration are extremely caring, thoughtful and accommodating . Their generosity and understanding is a gift.. It shows in their daily operation. We have stayed here twice and I am very greatful. My heart is touched.

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George “Flip” Atwell

I recently went here for some physical therapy and Rehabilitation. From Oct 24th - Sunday Nov 2nd. I would highly recommend Life Care Center. Everyone was great. Ms JoAna Ward on the second floor took great care of me . She definitely gets a 5 Star rating from me. Ms Jessica, this young lady . Just wow. That young lady works. Ms Amy in physical therapy. Great attitude. Everyone I dealt with was great. Y'all got my 5 Stars Well deserved. Thank y'all for helping me out