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Sharice Cook

I wouldn't send my dog there. There was a select few CNA's that was good. But the night staff...ooh that night shift.... I would give this place a lower rate but can't just off the night shift. The nurse was horrible. Meds wasn't given correctly This place need up to date training on everything patient interacting, care, meds,etc. Avoid at all cost!!!!

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Angela Gauci

Don't ever send your loved one to a rehab center. I'm sure they're all alike. She was in there for 3 weeks. I took her out 3 weeks later. She passed away. They were not compassionate towards her needs

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Laura Carroll

My Dad spent 23 days at Olive and then returned a week or so later and spent another 8. (31 days total) I preface this by saying my Dad was very sick with many issues but there is still an expected level of care. The ability to stay the night gives them 1 star. It was a literal life-saver as he would have definitely died in there. My mom and I were there 24/7. He had post-op delirium and would often try to get up in the night which would have landed him on the ground until someone decided to meander in. Nurses / Meds: The nurses could not get his meds correct or on time. If you are in pain during shift change, that is just too bad. The nurses just bring meds; they do nothing else. There is a "doctor" on site (We had Dr. Holly) but honestly their medical knowledge was questionable at best. I had to push for tests when my Dad was showing obvious signs of specific infections. You might see her once a week, maybe twice if you go looking. Therapy: That's what we are there for. The therapists come get you sometimes; sometimes they don't. When my Dad went I would go too. His therapist (who was not at all a role model for physical health) would sit on a round stool and assign him exercises and then look at charts or be on her phone. My Dad wasn't capable of doing much but the level of effort or even interest towards helping him is something I'm glad he doesn't remember. The CNAs. Eventually you just have to laugh. It becomes a game to try and catch them doing anything productive. They are all on their phones or chatting it up in the common area. If you could get one in the room they were helpful. They cleaned him up and changed his sheets and were friendly but only because we were able to go and find one. If you press the help button, someone will eventually come and ask what you need. They will turn off the help button and say they will go tell whoever but nobody comes back. Don't fall for that. They either pay them zero or there is nobody there keeping them accountable for anything because they will do nothing. The food is criminal. If you don't eat in the "dining room" it is significantly worse. You get whatever is left, it is never even warm. Sauces or gravies are congealed when you get them. I do not have the vocabulary to describe how bad it is. The bed does not fit a 6" person. They added an extension that only gave him a hole to put his feet in. Good things: Sydney is a speech therapist and is fabulous. The dining room does provide a "guest tray" for lunch or dinner for a family member who is there. Darnell (?) (younger, black male)was a night CNA who was excellent. The place was clean, always smelled fine and the rooms are spacious enough (even with our air mattress). That is expected, but after visiting other facilities I see that is not the norm. We are still on this journey with my Dad. 109 days since he went to emergency one night and hasn't gone home yet. We are currently at Deluna and will write a review for them when we leave.

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Ross Orenstein

My wife was at Olive Branch Health and Rehab for PT, and I couldn’t be more pleased. The staff was exceptional—friendly, attentive, and truly tuned in to her needs. The facility was modern and spotless, and the physical therapy team was top-notch. Highly recommend!

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David Lemoine

Worst experience my wife and i ever had with health care professionals in 77 years of living and traveling extensively (many doctors, many facilities)! It is our opinion and observation that there is nothing professional about this place! It was so bad my wife called me to come get her at 5:30 in the morning crying about uncleanliness (documented with photos) and the lack of care over several days! We signed an ‘Against Medical Advise’ and wheeled her out of there as fast as we could! The head nurse was extremely rude and condescending during the AMA signing and our leaving! Never even received a call from their management to inquire about our negative experience! Consider legal action but didn’t want to go through the emotional stress!