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Kathleen Celio

Today (1/31) the halls and rooms smelled very fresh and clean!

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Dyanah

The employees of Pensacola Nursing and Rehabilitation Center were so kind towards us. When we needed help they were there. The staff from admin. to business, social worker, NP and tech’s opened their door and took great care of my mother-in-law! They are very knowledgeable, professional and caring. This was our third facility but they were the best by far. We will be ever so grateful for their service. Highly recommend. Thank you: Ellie, Sade, Alexis, Kit, and Felicia. You blessed us all beyond measure!!!! It is Alicea not Felicia. :) sorry

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A.N Clark

Deplorable conditions I arrived at the facility approximately twelve hours after my father was transferred from Baptist Hospital during the overnight hours. My arrival was at approximately 11:00 a.m. on Saturday, January 17, 2025. Upon arrival, I observed that my father was covered in urine. He stated that he had not been provided any food and had not been evaluated by physical therapy regarding the use of a walker. He further indicated that he had been left lying in his urine for an extended period of time. Additionally, when I entered the bathroom connected to his room, I found it to be in an extremely unsanitary and unacceptable condition. There was dried urine and blood present on the floor, neither of which originated from my father. The conditions observed were alarming, unsanitary, and indicative of a serious failure to provide basic standards of care.

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Anita

From the administration to the CNAs so far have been a very pleasant surprise. They all show that they care and are dedicated to their jobs.

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Raela King

so far they have been very helpful!! my uncle has been there about a month, I've been twice and everybody was nice, his room was clean, his food looked good(he ate all of it) and we phone calls often!! please be good to my uncle pensacola nursing and rehabilitation staff!!!