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Pruitt Healthcare Pensacola is a beautiful facility that provided my loved one with exceptional care for rehab. Jessica Landrum did a wonderful job at communicating during the discharge process and made transitioning back home a easy process ensuring we had everything we would need once home. The nurses are great and cnas work hard and take great care of the residents. We will definitely return to pruitt pensacola if needed in the future. We definitely recommend for short term rehab as the therapy team is outstanding. They also offer outpatient therapy services to the community.

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Tammy Pietsch

No stars. My mother is in the hospital near death because she has behavioral issues and was over medicated (on top of a UTI) which led to kidney damage and was in a drug induced coma. We know for sure that she went 3 days with no food or drink and was so dehydrated that her body was shutting down. She was narcaned twice with no response. Toxicology showed high levels of gabapentin, triazapan, and clonazapan. (Sorry for the spelling). Some being given as many as 3 times a day. Sadly the combo of 2 of those drugs when mixed makes it hard to breathe when that sedated. My question is how do you continue to administer oral drugs when the patient is catatonic. She apparently also had a fall and has a huge blood red bruise on her bottom, which I was not notified of. I was told they are required to notify us of any incident and I had in fact already had one call regarding an incident with another patient. There are more pressure bruises between her knees and on her heel that were not addressed or cared for. We were told that they accepted dementia patients, but then they say that they are not a dementia facility. When asked what that means, I was told that they take the patients but don't treat the dementia. I guess that also means that if they misbehave they are going to overdose our loved one. Just so you are aware, I have already heard of 2 more incidents with 2 other friends family members at this location. One the same situation as my mom, only this man died and did not pull through. The other was a lady that was in for short term rehab after a fall. I was told she had been left sitting in fecal matter so long she had developed year on her bottom, then shortly after the daughter came to visit and she was incoherent. She had developed a UTI and was approaching sepsis. Luckily it was caught by the family and she was taken to the hospital where she recovered and is now residing at another facility that offers better care. Pruitt is a beautiful facility and even the staff will tell you that they are under staffed because they are not full to capacity so they run with skeletal crews at night and on weekends. CNA'S can be found on the weekends hiding in areas together on their phones and it is almost impossible to find someone to take care of your loved one. At night I was told patients are encouraged to stay in there room's as there are not enough staff to care for everyone. And at the front desk when I ask about night visits, as my mother is a night owl, I was told that they prefer family only visit during regular hours as they don't want to disturb the patients sleep. It is sad that people actually have to pay for a place for their loved one to hopefully have quality of life, only to discover they are willfully and purposefully negle ting our family member to the point of them passing prematurely. I will not go quietly away. I will be placing this rant on public forum in order to help prevent someone else from suffering the same .

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Denise Whitfield

I want to shoutout to the Physical Therapy; Nursing Staff; CNA’s; Front Office Staff ; Housekeeping and Kitchen Staff; also the Beautician , they all were so Amazing , Professional, Compassionate, Willingness, Pleasantly attitudes. They all were so nice while I was there , it was a great experience in my time of need for a rehab facility. I was so appreciative of all the help that I received while there , I must say that it was a real pleasure to being there as I felt like they were genuinely caring about helping me get back on track to my independence, which they did help me get back to it where I was able to come home and get back to my everyday routine at living at home . A big THANK YOU TO YOU ALL, so many to name , and I know I would not do justice in naming them, because I would probably not get the names rights , but they all were Great . Just Wonderful People to help in regaining my health back , D.Whitfield.

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TJ Montgomery

My mother had great care at this facility. The nurses were very cooperative and respectful. Everyone was welcoming and nice. Mesha, the activities coordinator, have all knids of activities, and she is available to answer questions. Raheem, social worker , was very instrumental in my mother's future and trransitioning home. He went above and beyond to help me. I had everything ready that we needed to return home. The Cna's, Nurses, custodians, rehabilitation department, front desk, were all knowledgeable and hard workers. The kept me i formed all the time. They returned phone calls. The over night Cna's and Nurses were great. They took care of her as well as other patients in their. The staff took of every patient came in the facility. They work really hard. They sweat to make sure every patient get what they need and taken care of. The custodians keep the facility clean. The maintenance workers are hard working. The Laundry manager is hard working and friendly. Overall, the entire faculty are all hard workers that care. My mother had 2 strokes and they brought her back. She is doing great. I appreciate everything they done and more. I am her only sibling and they were there for me.

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Jessica Bullard

I cannot say enough good things about this skilled nursing facility. From the moment we walked through the doors, the staff made us feel welcome, supported, and truly cared for. The nurses, therapists, and caregivers are not only highly skilled but also incredibly compassionate and patient. They took the time to explain every step of the care process and made sure my loved one felt safe and comfortable. The facility itself is clean, well-organized, and thoughtfully designed to create a warm, home-like environment. Activities are engaging and offered daily, which made a huge difference in keeping my loved one active and emotionally uplifted. The therapy team was outstanding—professional, encouraging, and genuinely committed to helping residents regain strength and independence. What stands out most is the level of communication. The staff consistently kept us updated on progress, care plans, and any changes. It gave our family tremendous peace of mind. I am truly grateful for the dedication and kindness shown by everyone here. If you are looking for a place where your loved one will receive excellent clinical care along with genuine compassion, I highly recommend this facility.