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Robin Norris

In November 2025, after being notified that my brother was placed in a nursing home by a mental health agency he's been a client of for many years, I requested that he be moved to Solaris HealhCare Pensacola, FL. Reason being: in addition to him being MUCH CLOSER to me and other family members, we have many years of experience with this facility. My father was a resident there for 12 years and had excellent care regarding everything! The last 3 or 4 years, he was completely bed ridden and he NEVER had bruises or bed sores. He peacefully passed away there in 2015. The staff was so wonderful, they were like a second family to me. After my mother broke her hip, she was brought to the rehab section after her surgery. She had excellent care and therapy. After she fully recovered, the family chose for her to remain there since she had become quite dangerous at my sister's home due to her dementia. Again, excellent care. The period during Covid was rough for everyone world-wide, and when things lightened up a bit, we were able to visit her in a limited/controlled and caring way. When it was inevitable that my mother was not going to live much longer, I was able to be with her 24/7 for a few days until she passed and due to the very warm and caring staff, I was with her when she passed on. She was there for about 3 years. It meant so much to me that the word had quickly spread throughout the facility that her demise was rapidly approaching and so many staff members came to check on her, pray with us and say their good-byes. This included nurses, therapists and the amazing CNAs I had known for years and many who didn't work on that wing. My mother in law was there for a few months after breaking her hip and pelvis and then acquired COPD and was declining due to her alzheimers. Again, excellent care. I was with her when she passed in 2005. Everyone was amazing! Fast forward to my brother: he was admitted to Solaris on 11/26/25, which was on my birthday and I couldn't have asked for a better gift! From the getgo the communication while visiting and via phone calls, texts and emails from the nurses, CNAs, Social Workers, etc. has been consistent and often. When visiting, the staff show how much they care for my brother and show how much they care about me and other family members. The meals are good, the cleanliness of the facilities and rooms are great. The variety of activities and the security and safety for residents and visitors and employees is suberb. Running into CNAs that took care of my father, mother and mother in law is such a joy and they greeted me with hugs. This is a fantastic facility with a very caring and personable and professional staff. When the time comes for other family members, including myself, this will be our number one choice.

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Bigoistheone

Solaris has been great to my grandmother and our family. Melissa our case manager has been so patient and loving towards us. I recommend anyone who has a family member who needs short term rehab or needs long term placement to give Solaris a chance. You will not regret it!

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Glenda Baggett

I love the staff at this facility. Everyone is so caring, respectful, and thoughtful when it comes to everyday life for a resident. I cannot say enough about the nursing staff and the Managers who work here day in and day out. I look forward to the holidays so much because of the way everyone puts their all into decorating every inch of the building! Everyone's hard work does not go unnoticed. My quality of life has improved drastically since my recent surgery, and without all the staff at Solaris, I would not be where I am today. Thank you ALL!

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Precious Palmer

My experience with Solaris Healthcare has been nothing but amazing. The staff truly go above and beyond for their residents, showing real compassion and professionalism every single day. The building is always clean, the environment is welcoming, and you can tell the employees care about the people they’re looking after. The nurses, therapists, and aides work as a team and treat residents like family. I feel at peace knowing my loved one is safe, comfortable, and getting the best care possible. I would highly recommend Solaris Healthcare to anyone looking for a nursing home that puts quality and compassion first.

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Breanna Vottero

Excellent Care and Compassionate Staff My family and I are extremely grateful for the care our loved one received at Solaris. From the very beginning, the staff welcomed us with warmth and professionalism. The nurses and caregivers were attentive, respectful, and truly dedicated to making sure residents are comfortable, safe, and well cared for. The facility is always clean and well maintained, and there are plenty of activities to keep residents engaged and socially active. We especially appreciated the open communication — we were regularly updated on any changes or concerns and felt confident that our loved one was in good hands. Special thanks to the wound care team for going above and beyond. It made a difficult transition much easier for our entire family. Highly recommend to anyone looking for a nursing home that treats residents with dignity, compassion, and genuine care.