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Red’s

I was scheduled to provide mobile Notary services at Pine Forest Rehab for a resident who requested execution of a Power of Attorney. I arrived as scheduled and was prepared to perform my duties in accordance with Florida Notarial standards, which require the Notary — not facility staff or family members — to independently assess identity and awareness at the time of signing. During the appointment, a social worker named Vicky White intervened, spoke in a rude and dismissive manner, and stopped the requested Power of Attorney signing from occurring, ordering me to leave the facility despite the resident’s expressed intent and after professional services had already begun. The signing was not permitted to proceed, and no effort was made to escalate the matter to facility administration or to provide an alternative accommodation. Florida law recognizes that nursing facility residents have the right to unrestricted private communication, including the right to consult with legal counsel (see Florida Statute § 400.022(1)(k)). As a licensed Florida Notary Public, I was concerned that this resident’s requested access to legal services was blocked without clear process, explanation, or escalation! The situation was further complicated by family conflict. The individual who previously held Power of Attorney was hospitalized at the time and unavailable to act, while another family member attempted to control the situation and prevent the resident’s sisters from assisting. Rather than allowing the Notary process to proceed or involving appropriate administration, the signing was summarily shut down. Powers of Attorney are often urgent and emotionally sensitive matters. Preventing a resident from completing requested legal documents without clear policy, escalation, or respectful communication creates unnecessary stress for residents and families. I strongly recommend that Pine Forest Rehab review its policies, staff training, and escalation procedures regarding resident access to outside legal professionals and ensure that staff understand the distinct role of Florida Notaries in these situations.

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Barbara Mcarthur

I absolutely loved this place. From the receptionist to the housekeepers everyone was amazing and so kind. Great customer service and everyone just seems so happy there even the residents. Mom didn’t want to leave, she said she would be back to visit and play bingo with everyone. Thank you all for helping mom recover and thank you for helping me rest easy knowing she was taken care of .

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Justice

I decided to take my dad dinner around 6-6:30pm and as I'm walking to his room I noticed a trail of blood down the hallway from the top to the end of the hall. I approached the cna that was passing out trays and she mentioned that she didnt notice it but will clean it soon as she finishes her trays. I went to the nurses station, a lady was sitting at the computer and another lady was sitting at the back computer so I tell them what I see and that I also noticed a puddle of urine in the hallway. The lady that was sitting at the back computer (name Lisa) says the blood is from earlier in the day & that patient was cleaned up. I continue to ask who will clean up the blood and Lisa tells me they will get it in the MORNING. Lisa is the RN on duty which is shocking that the nurse is ok with blood throughout the hall. I called my sister and sat in my car furious about how nobody took action to clean. I went back inside to see if it was cleaned and nobody tried to clean it after I reported it. It really upsets me because my dad doesn't have legs meaning if he was in his wheelchair like I notice some other elderly people in the wheelchair in the hall their hands have to touch the wheel of the chair that going over the blood! It's disgusting, Lisa was not concerned at all and she even told me to do whatever I have to do and she will be back tomorrow. Very unprofessional as a NURSE. I took pictures of it all and I'm truly disappointed. I will be calling the health department

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Brenda Garrett

I absolutely love this facility. Thanks for the nurse, techs, cna and staff on the 300 hall, that assist my Mother's 21 stay for physical therapy. The staff was polite, friendly and passionate towards the residents....thanks for all you do, keep it up....Mrs Garrett's daughter.

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Michael

I give this place a minus 0 stars if I could. The place is dirty.there are thieves that work there stole money out of my wallet when I exited The room.. The place reeks, it smells terrible.. They even went as far as lying about my situation,Because i did not want to be there. Their bathrooms are dirty And some of the people work there look like they don't even want to be there. The place is disgusting. I would never recommend anybody go there and anybody with a good experience from that place must be lucky.Look at the reviews it'll tell you.The proof is in the pudding. That is a horrible place. With some horrible people working there with a horrible smell that lingers in the air.