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Sakeenia Brown

I was at Inspire Healthcare for over a month on October 1st at first I didn't liked the place but once I got used to it I really liked it. The cook is amazing she came to my room a few times and asked me what I want to eat and she was very nice. All of the staff were nice and very respectful. Some of the nurses I had were nice and very helpful. Some of the nurse aid were nice and very helpful and a couple of them I had to report for not doing their job. I wouldn't mind coming back to Nspire Healthcare in the future. I would recommend someone to go there. I really thank and appreciate the staff especially Mr. Sheldon, the nurses, and the nurse aid for taking care of me and cared about my feelings. And thanks to the cook for remembering to make my tuna fish sandwiches for a late night snack lol.

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Gabrielle Rebillard

Terrible care. Lack of basic nursing skills and minimal effort given to provide what was needed for my dad. He left in worse shape than he entered including malnourishment, and Stage 3 bedsores. This place should be avoided and closed. Shame on you, Nspire. Your patients and their loved ones deserve much better!!

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Andre

So my mother got to Nspire Plantation on Tuesday night 8/5. From the time she got in her room she was treated with care and most importantly, respect!! This review can change based off future care but when I say I have been impressed as her caregiver at how everyone has just been so attentive. I mean, right down to the head chef coming to her room asking what my mother likes to eat (her name escapes my mind but she wears glasses, such a nice lady. Joked with my mother about her last names). I called my mom yesterday and she said she was eatting pound cake lol. My mom was on pureed diet in the hospital before getting here/she hated it. So far, so good! All you can ask is for a place to treat your mother as you would if you could. Mr. Tate met me the first night I was there and was very nice. Provided his contact number. And Mr. Sheldon came in and met my mother letting both us know he was available. Just very welcoming. Therapy team was very welcoming as well. Thank you all so far.

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Marcela Guerra

My father was admitted to Nspire Healthcare on Friday, July 18, for rehabilitation after surgery. I was present within five minutes of his arrival and made sure to introduce myself to all staff. I let them know we would be checking on him daily—through visits and calls—to ensure he received proper care. I was told physical therapy (PT) would evaluate him on Saturday, July 19, but no one came. Instead, I learned from his roommate that my father had fallen during the night, and it was the roommate who called for help. Staff never informed me until the following day, and only then did they place fall mats around his bed “just in case.” Each day, my brother and I made our presence known, checking in and following up. On July 21, PT stood him up briefly on the mat but said he could not stand more than five seconds—even though he had been walking with assistance in the hospital. On July 22, a PT therapist told me my father was “combative” and “did not follow directions.” I reminded them that he has dementia, which should have been clearly noted in his records. The therapist seemed annoyed. On July 24, after missing a visit the day before due to weather, I found my father in a new room. He was lying in bed with a blank expression, unshaven, wearing a hospital gown despite having four clean changes of clothes I had provided. His sheets were dirty. The TV was on with no volume, and the room felt neglected. When I checked his diaper, it was so soaked with urine it had leaked through the pad and into the bed. I was heartbroken. I cleaned him myself and dressed him. While packing up his belongings to take him home, staff couldn’t find his shoes. Eventually, they were located in his old room—further proving that no PT had actually been done, since he hadn’t even had his shoes with him in the new room. I immediately went to the main office and informed Khisha that I was taking my father home. There was no real sense of urgency or concern from the staff. The main nurse seemed unfazed. As I wheeled my father out, Sheldon stopped me and apologized, but by then, the damage was done. The next day, with the help of his caregiver, I gave my father a proper shower. He screamed in pain from a severe diaper rash that was bleeding. Within two days of being home, he was walking again—like he had been before his surgery. I truly believe that if I had left my father in that facility, he might not be alive today. What happened was not just neglect—it was a complete failure in basic human care.

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Vanessa Villatoro

The worst Mom went from rehab to the long term In 3 weeks was bedridden with a bedsore and now in a diaper soiled for hours that caused her a severe uti that they didn’t follow up on after the 1st initial time. No bathing for over 2 weeks not pt or any dr over a month to assess her until I got nasty for someone to show up and talk to me. If you go as I did on a daily between noon and 2 and needed a wipe or towels on the floor you couldn’t find one and was told I would have to wait for the afternoon cart. Wouldn’t let my dog stay there let alone any any elderly person and especially if they don’t have family close to visit and have a voice for them. Place smells like urine on a daily and trying to find a cna on the floor was a challenge as they sit at the end of another hallway on there phones. Absolutely disgusted. 0 ratting for cleanliness and compassion as well as staff following up on any patients!!