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Zee Zee

My family and I made the decision to put my Mother at Baypointe Nursing Pavillion, they have long term staff, the rooms are big, and the facility is maintained nicely. Ashley and Dorothy the Admissions personnel played a crucial part in our decision from the initial tour of the facility to making the whole process stressless, in a time when emotions are high and you need fact and follow thru. Thank you ladies.🙌

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diane Maloney

Staff are very kind and helpful. I couldn't ask for more from a rehab. Bay Pointe Nursing Pavilion is a wonderful building and experience. Would recommend it to anyone's family.

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Frederick Brown

Baypoint rehab has been doing a great job taking care of me with therapy and general care, the nurses know what they're doing and the place is clean. I've been here since May, it's Oct now, and with the exception of getting lonely I've overall been able to keep a positive mindset. The food is good and house keeping along with maintenance keeps the place in order, just the vending machines operated by a 3rd party are an issue but management is trying to get that solved. I have physical therapy 5 days a week and feel in better shape, and that team is fun to talk to. That's it for now. F. Wayne Brown , October 1st,2025.

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Connie Kest

Horrible experience for the most part. Following hip surgery, I arrived at Bay Pointe by transport from hospital and on Friday. Immediately experienced a lack of care or intent to assist me. I was literally issued a bed pan and explained I would be using this all weekend and expected to be able to use it without assistance by staff. Horribly difficult to raise myself onto the bed pan and more difficult to get pan out from under me after using it (spilling onto bed a very reality likely). Figure out on my own what to do with full bedpan prior to ringing call bell for disposal of bedpan contents (I determined able to place it on top of the trash can next to my bed, however, once experienced the filled bedpan spill all over the floor next to my bed) and I was forced to smell this until it was finally cleaned up. Every weekend staff person displayed as if overworked and unable to actually provide caring and actual assistance. I could not understand why this facility had agreed to accept me when they after all so clearly displayed as if not actually having time, and genuine agility to desire to provide me the level of individual assistance obvious like even yes assistance while resorting in it as if the only option available for me all weekend. When I would use the call bell for any assistance, even medication for pain relief, it was like I was putting staff out and expecting unrealistic attention. Waiting a half hour before anyone responded to that call for assistance was followed by a staff totally uninterested in doing anything beyond turning the call bell off (at best I would experience a mumbling totally rude words like “what do you want” - my gosh, this was my experience from all staff throughout the weekend. The total and simply lack of assistance by staff to provide me genuine care and desire to assist me, it was shocking and beyond shameful!!!

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Meka Henderson

I can't say enough positive things about Bay Pointe Nursing Home. From the moment we first visited, the staff made us feel welcomed and supported. The nurses, aides, and administrative team are all incredibly professional, attentive, and genuinely compassionate. My loved one has been a resident here for several months now, and the difference in their health, mood, and overall well-being has been remarkable. The facility is always clean, the meals are nutritious and thoughtfully prepared, and there’s a strong sense of community among residents and staff alike.What stands out most is the level of personalized care. The staff takes the time to really know each resident, understand their needs, and treat them with dignity and respect. Communication with families is also excellent I always feel informed and reassured.bBay Pointe has truly been a blessing to our family. Knowing that our loved one is in such capable and caring hands brings us immense peace of mind. Highly recommend this nursing home to anyone seeking quality care for their loved ones.