G

Gayle Williams

Susan the Admissions coordinator was very helpful in answering my questions. I am looking forward to touring the facility

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Brandy Duffy

And please eagle lake do not text me back, I know you have nothing else to do except argue with people that give you bad ratings for no point wasting your time texting me when you should be taking care of my daughter and all the other patients.

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Heather Lockhart

Amazing in every way as my daughter is new here and scared. The staff has been very supportive and welcoming. So far so good & just wanted to update anyone with our current experience. God bless everyone and please understand these nurse's need great support too as they care for our family members & deserve to be appreciated 🙏 Much love and Respect from this Family

E

Elyse DeLoach

My mother has been receiving care at this facility for over a month, and I feel compelled to share my experience. The initial admission process was positive, with kind treatment from Denise and helpful assistance from the admissions team. Unfortunately, the overall quality of care has been disappointing. The agency staff at the facility have demonstrated a concerning lack of professionalism. There have been instances of rudeness and disrespect towards patients, including my mother, who has been subjected to unprofessional behavior and name-calling. Additionally, there have been occasions where CNAs have refused to assist her. Given the severity of these issues, I have decided to wait until closer to her discharge date to share this review, as I was concerned about potential retaliation. I plan to report these concerns to the state and the Ombudsman. It is distressing to consider the potential impact on other residents, especially those who may be less able to advocate for themselves.

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Jim Barcelona

Dead cockroaches on floor. Staff terrible not clean . Unsafe for patient care.daughter brought there. Nurses don't wear gloves when redressing picc lines. Pt laying for two to three days with blood on sheets from arm wounds. Terrible example of patient care. As a retired Respiratory Therapist for over 40 plus years. If I could give o stars I would. Trying to get my daughter out of there right now. She doesn't deserve treatment like that., nobody does. DONT TAKE YOUR LOVE ONES TO THAT PLACE,!!!