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Katie Kerr

My 89 year old father with Parkinson's was sent there to rehab after several days in the emergency room. The day staff is very helpful as well as the therapy. I will say that please be careful with the night staff. My father was taunted because he was mobile and was in his room. They insisted that he lay in bed at night. He can basically stand and shuffle walk.They got upset because he was out of bed so the striped him naked and told him he better stay in bed and threatened him. He was upset at this treatment so he tired to slowly leave. They called me and said he was being combative and had to go to the emergency room for a mental evaluation. We were on our way but they sent him anyway at 10PM. When we arrived to the emergency room they asked how he could have sprinted to the door. (Reported from Hawthorne staff) and was this his normal demeanor. Calm and articulate. He was sent back. My brother spent the night to protect him from retaliation. We spoke to his independent living home so he could go back for care. When he was released one of the day staff said they had been having real issues with night staff taunting the residents. This is NOT how our aging loved ones should be cared for. Thank god he has lots of family local. Who knows what would have happened. This is a nursing home at night. Stay in bed and do as you are told. I have spoken to staff and hope this helps.

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cheryl boggs

Very clean walking in ..easy sign in..but also a greeter at a desk near by .helped us to direct to where we were to go. Smiling faces as we walked to our friends room.

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michael holmes

I have been there three times to visit our mother. She is getting the 24 hours care that she needs. Her short term memory is fading. However, the place is clean and good looking food. The Nurses and especially one of the attendant Ashley is very attentive and courteous. I don't know all the names of the employees yet. They keep an eye on their mom while she has visitors and this is a relief. Next time anyone is there you should thank the employees to show your appreciation. They have a difficult job as I witnessed trying to get patients to cooperate and get the best care. Michael Saint James City, FL

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Fenn

My mom needed physical rehab after a stay at SMH and unfortunately I picked the wrong place and immediately started calling the other rehab places on the list SMH gave me to get a transfer done. I was able to connect with Karla at Hawthorne and she helped me get my mother moved the next day to Hawthorne. Karla text with me to help and gave me her personal attention to get the transfer done and I really appreciated that. The facility is great and the staff is amazing. If you are ever handed a list of facilities at the hospital to move a family member to, make sure you read the google reviews. Thank you, Karla, and the Hawthorne Team for taking care of my mom. She is doing great. -Kyle F.

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Eric Powell

I visited my father here for the past two days. All staff members I have met are well trained, courteous, and responsive. The ratio of nurse to patient is about 1:20, so this should be kept in mind when a patient has needs. The building itself is extremely clean and completely void of any odors. Daily activity sheets are handed out to the patients and the events my father participated in were well attended. He made a few friends here and was happy once he got settled in. He was indeed in good hands here at Hawthorne. Cell phone coverage was mainly available nearer windows, and by nearer windows, I basically mean either at the window or in the outside (and very pleasant) veranda. The rooms allow for personal touches to be added. Bring a chair though if you plan to stay in the room for a length of time.