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Care

My mother was there for one month in memory care. She got a horrific urinary tract infection and fell and broke her femur bone that nobody had seen her or believed her that she was hurt. I didn't trust them enough to send her back to that facility. I'm now trying to get my prorated days back which I have waited 6 weeks for and now they illegally took my mother social security check for the next month that she hasn't lived there at all for 2 months. I think this place is pathetic. The food is terrible and if you love your loved ones, please think about it twice.

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Rose Debose

Great job on the upgrades! Your cleaning crew is doing great and the difference is amazing. Your new management company actually seems to care about the residents and I know the employees are happier.

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Alice Davis

They are under staffed. No therapy on weekdays which my family member stays in bed all weekend. My family member is actually getting weaker and weaker by being in this facility. Please don't take your loved ones here. Only Monday to Friday for 45 min a day of walking is not enough to get a person back to normal. They keep your love ones in bed wet in diapers without changing. Its so sad to see a family actually worse then went he arrived. I could go on and on. Some staff are better than others.

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Matthew Martel

Sapphire Shores Health and Rehabilitation Nursing Center has truly exceeded my expectations. From the moment I walked in, I felt a warm and welcoming atmosphere. The staff are incredibly compassionate and attentive, always going the extra mile to ensure residents feel comfortable and cared for. The nurses and therapists are highly skilled and knowledgeable, creating personalized care plans that address the specific needs of each and every person they care for. I was particularly impressed with their dedication to rehabilitation, providing a supportive environment that encouraged progress and independence. The facilities at Sapphire Shores are clean, bright, and well-maintained. The rooms are comfortable, and the common areas are inviting, fostering a sense of community among residents. The activities offered are diverse and engaging, promoting both physical and mental well-being. What truly sets Sapphire Shores apart is the genuine kindness and empathy of the staff. The communication with family members was also excellent, keeping everyone informed and involved in the care process. I wholeheartedly recommend Sapphire Shores Health and Rehabilitation Nursing Center to anyone seeking quality care for their loved ones. The dedication to patient well-being, coupled with a supportive and compassionate environment, makes it a truly exceptional facility. Thank you, Sapphire Shores, for providing such wonderful care!

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Briana Arthur

If you’re seeking a place for your loved one, I highly recommend this facility. The staff is truly exceptional, providing compassionate care that goes above and beyond. They create a warm and welcoming environment, making not just the residents feel at home, but also their families. The attention to detail in their services is commendable, and they genuinely prioritize the well-being of each individual. You can rest assured that your loved one will receive the support, care, and respect they deserve. It’s a decision you can feel confident about, knowing that they are in such capable hands.