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Karen Taylor

The staff is incredibly kind and efficient. Everyone that has entered my mother's room has made my mother feel safe. Thank you. Karen Taylor

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Greg Gavin

Everyone has been helpful to resolve any issues. It’s a very clean place and the staff is friendly. My neighbor is there and very happy with the care and service he is receiving.

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Maureen Cooper

Edited to Add – November 2, 2025 UPDATE: Still 5-star! My mom’s journey in the Brittany Unit of The Springs at Lake Pointe Woods continues. Tanisha and Lakkossha supervisory staff in the nursing department have followed through to improve communication and documentation of Mom’s care needs -especially reassuring since I live out of state. Stirling, a newer addition to the business office, has also been a wonderful resource. He is knowledgeable about long-term care, and takes time to support families, as well as follow up on actions to improve residents’ well-being. Mom remains socially engaged with the friends she has made at The Springs. She enjoys concerts, holiday celebrations, social games, and of course, the on-site ice cream parlor — all organized by the activities team. If your loved one would benefit from being part of an active, connected community, I can confidently say we found that here. Original 2024 Review: My mom moved to The Springs at Lake Pointe Woods in 2023 from a different long-term care facility in Venice. We made the change because of 2 issues. Mom needed more social contact, and she needed direct care staff who prioritized her comfort and care. The move has made a remarkable difference in mom’s mood, social life, and daily enjoyment. She participates in activities, reads again, and loves the courtyard garden and therapy animals. What stands out most is the stable, caring staff. It is so important to see familiar faces who know moms needs and desires, rather than the constant rotation of temporary staff we experienced at another facility. The environment feels warm, competent, and resident-focused. I had no idea long term care could be so much better. I only wish we made the move sooner!

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Esther Baxendale

Was visiting a friend. First time there and found it to be a very nice place. Clean and friendly people. Lovely dining room - great outdoor court in the middle of the building.

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Kim Chambers

My mother has been at The Springs for just over a week for rehab after hip surgery. So far the experience has been very good. We did check out multiple rehab facilities before choosing The Springs, this facility was by far the best.