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Mark Yanke

Very nice and very clean well organized for all stages of care. My wife and I were there visiting with my aunt and uncle which my aunt just finished with therapy and the staff were very friendly and guided us to find my uncle. Met lots of residents along the way and everyone seemed to be friendly and busy with some type of activity and telling stories. As we moved through the building it wasn’t very difficult to find a friendly staff member to help us

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Mike Pirkkala

Never ever send your loved ones to this place. Complete Communication Breakdown no information provided or shared with family member. My mother was left to sit in her own feces because nobody else but the person assigned her could come and help her meanwhile other people are walking around and filling themselves with cupcakes at the nurses station. I was told many times that somebody would come and talk to me about what was going on no one ever did when I would catch somebody in the hall and ask them about it they would say oh let me send so and so down to talk to you never happened and that almost two weeks that my mother was there I feared for her life her mental condition deteriorated to the extreme. They let her and other patients just sit out in the hall staring at the nurses station with absolutely no stimulus or anything just staring at the nurses station for hours. When she came home half of her clothes were missing they told me that they sent an envelope with discharge information with the ambulance drivers that transported her they didn't I told them to send her medications to Publix North Fairmont Plaza they sent them to Publix South it is the most despicable terrifying horrible place that you could ever send somebody that you love.

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Ster “Nink” E

Many thanks to Saida, Aaron and Physical Therapy for their excellent care of our 100 year old mother. My 100 yr old mother is here for rehab in the Skilled Nursing building. Last week her CNA Saida noticed that my mother suddenly had a stroke while trying to drink water. My mom had no idea that she tipped a cup of water over her left shoulder rather than her mouth. Saida immediately notified Nurse Aaron and they immediately sprung into action to get critical staff to assess stroke and get my mother to AdventHealth by ambulance. The staff and facility here has been very good to our mother. Even the food is pretty good, most of the time 🙂. Our family is grateful that The Palms Skilled Nursing and Physical Therapy team take excellent care of our 100 year old mother.

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Kenneth

This facility is amazing. The staff, the residents. Marty and Julia have been amazing to get everything set up- always available for questions and referrals, direction and assistance. The wait staff are so personal and engaging, fun and attentive. Food has been delicious and very plentiful. The residents are so incredibly happy and friendly; today was move in day, and people remembered our names. The director of activities is super sweet and cares about what the residents are interested in. The nurses are also very attentive and really care about what the residents need to stay healthy and happy. Haven’t yet had the opportunity to meet folks from other areas like possibly the aids or housekeeping- expecting the same great experience! Amazing community here at The Palms. Feels like joining a family. Thank you Palms!!

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Sharon Mitchell

My Aunt has been at The Palms assisted living for about 5 years now and as she progressively needs more assistance the staff has been very kind and attentive to her needs. Her daughter lives in Sebring and visits at least every other day and the staff works with her very well. The are that is not very satisfactory is the food for the residents. They had a very good local chef who managed the meals, nutrition, and preparation was excellent but he is no longer there and the position has changed hands a few times, always with poor results. I realize budgets make the dining experience difficult but the Palms is the only source of nutrition or even dining experiences for many of the residents and definitely needs more attention and effort.