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Alicia Hall

I tried to give this place a chance when yoou walk in but it smells, it is not clean. Then, you walk through the doors and the smell gets worse and so does facilit. It is completely outdated I need major upkeep. On the very first day of my husband being admitted. I went into check on the facility and check on him. I found that a wound on his foot wasn't bandaged correctly when it's exposed to the air and anything. And the only reason he's even in this facility is to recover from a blood infection. So for them to leave an open wound uncovered like that is atrocious. They told me they had wound Care on the floor that day. I was like nice but if you guys give me the stuff I can do it myself. So then wound care left without coming to fix his foot and bandage. It took everything in me to get them to come and revenge his foot. I was about to go to the CVS and get what I needed to get to bandage it my damn self. We also asked asked what he could have for drink outside of meal time. Their answer was to laugh and say water or milk. And he's only in this place to get his strength up and to have his antibiotics before he comes home and after the hospital. 24 hours after he has been in this facility they still do not have his meds or his antibiotics. And when I asked I was made to feel like I was bothering them to ask about my husband's care. I am doing everything in my power to get him out of there. The only reason he is still there is because I need I need is antibiotics and the equipment to administrate them. Anybody you love or care about please please do not let them come here.

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Sam Gamero

Terrible experience dealing with the front desk. They are difficult on purpose and ignored my calls after refusing to assist me. This has been ongoing for 2 months. Today they refused to answer my calls for an hour and a half after I asked to speak to management. Then they waited until 4:45 to answer and when they picked up they said "all the managers leave at 4:30, have a merry new year..."

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Annette Clifford

***DO NOT TAKE YOUR LOVED ONE HERE*** We thought we did our due diligence by touring, we were only shown the “best” areas of the facility. Our Mom was admitted on a Friday night, from the hospital. The room Mom was in was sub standard to what we saw during the tour. The admitting nurse complained to us she wasn’t happy having to stay over for the admission. The air mattress on her bed wasn’t working so Mom was laying on the springs. It took us a bit but finally Asia (Amazing) got it working. We visited Saturday and quickly realized we needed to get her transferred to a better facility. We visited Sunday, Moms pills were left in her bedside table, she had not taken them. Mom has some dementia so caregivers need to be sure she takes her medication. Mom had pulled her oxygen hose off of the concentrator. We asked the nurse to check her glucose, it was so high the meter would not read!!! The nurse told us the insulin order was entered in the computer incorrectly so Moms glucose had not been checked and no insulin had been given since she arrived Friday night!!! We told the nurse this was a life threatening issue and asked her to call 911. I checked with her 5 minutes later, she had not called so I called. We were told by reliable sources outside of the facility that it nor the Aspire in Largo were good facilities. We are so thankful Mom made it to the hospital, was able to get her glucose under control and is now in a wonderful facility.

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John Cargell

Entire therapy dpt. Is outstanding especially Leslie. Aliyah the patient experience director made me feel welcomed from the start, and stayed by my side throughout my stay and addressed my concerns in a timely manner. Nurses are good with taking care of their patients adequately. CNAs are a hit and miss. Some are outstanding and some need to find another career. The food is decent and they're working on improving that department. Administrative department have all been helping in their specialized area to meet my needs. All in all im very grateful for the care that I received which has enabled me to go home feeling more confident in my abilities to be more independent in my daily life.

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Bruce Howell

We have a family member who has been a resident there for several months. The food is horrible. We have to take fresh fruit, as they won’t even serve bananas, and I take her other meals. When i try to contact someone in administration, they are always “in a meeting”.Can’t even get a statement or bill that one is able to understand. Very unorganized! I wonder how many people die there due to the disorganization. Our family member fell and had her call light on for 40 minutes. When someone finally came the staff meanly asked,”What are you doing on the floor?”