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Cyndy Robedee

I feel as if I was at a different rehab than all these 5 star reviews. I thought I was lucky because I live 5 min away. I am on oxygen 24/7. When I arrived the oxygen machine didn’t work, they eventually got another that also didn’t work. I had to tell them I had to have oxygen now!! About 30 minutes later I got a tank of oxygen. My husband ended up bringing my oxygen machine from home for me. They weren’t concerned in the least. I used mine for 2 days and after complaining enough they finally found one that worked. The staff for the most part was rude and showed no amount of empathy or caring. It was clear to me they were there for a paycheck and that was all. The food was absolutely horrible. It was cold and tasteless. I had my husband bring me food on several occasions. My roommate asked for a cup of ice one night and the girl literally jumped down her throat. I told the girl to quit talking to her like that and she and I got in an argument. She was as rude as they come. I would never recommend this facility to anyone.

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Kim Brooks

Very caring rehab that care about their patients. It can be a hard job and I commend all staff for their dedication and care! Personally want to brag about staff member Phyllis Innocent. She goes above and beyond! Kudos to all staff!

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Ashlie Perry

Heather Limoges, the Admissions Director/Liaison at Riverwood, is so AMAZING! Heather goes above and beyond and truly cares for the residents and their families. Although she doesn’t have to, she comes in to the facility on her days off to handle any needs that may arise, including filling in as the receptionist or helping out in the business office. If you have any questions regarding having your loved one admitted to Riverwood, reach out to Heather!

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Michael Drumheller

This facility does an amazing job! Staff is always friendly! Every time I walk in a floor is being mopped or a table is being wiped down. Housekeeping is always on the go. Every time I walk in I see people in wheelchairs happy and talking with staff as if they’re family. Staff is always attentive. You’re always greeted. There is always someone asking if you need help or have been helped. Overall great experience.

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Barbara Condrey

I could not have been happier with the care my loved one received. They took a personal, compassionate interest each and every one of the staff. From Heather in Admissions to the nurses Tina and Dell to the CNA Courtney. Do not hesitate to put your family in this facility. I highly recommend Riverwood.