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Catherine Lusk

This review pertains to the Skilled Nursing section of Springtree Rehabilitation Facility. Being there was a terrible experience. I was there recovering from a fracture. I also have an aortic aneurysm which requires careful control of blood pressure to keep it low. This is in my medical history and I explained it several times to nurses and the doctor. I was evidently ignored for days (I estimate 5 days) and received no blood pressure medication. A medication was finally ordered, my blood pressure continued to fluctuate. When I asked about this I found they were giving me 5 mg instead of the 25 mg previously ordered by my cardiologist. Then they adjusted the dose. I was so surprised by the poor treatment that I wrote a few notes. Among them: Dec. 15, 2025, “very early morning, my BP is 144/? - I asked to speak to the nurse about this. The nurse said ‘that’s not a problem. That’s not high’. I asked her a couple of questions, she said ‘I’m 11-7, I don’t answer questions.’ She left the room.” Dec. 18, 2025: “I woke up about 4 a.m. and realized my blood pressure hadn’t been taken when I had been told it would (every 4 hours). I called the nurse. She said she hadn’t been told to take it, she was working on something else and would take it when it was time to give meds later, but not now. I put the call light on again about 4:20. I asked the nurse, ‘Would you please take my blood pressure as a kindness to me? I think it could help me rest better.’ She said ‘your blood pressure is every 8 hours.’ I asked if she could make an exception and she said strongly, ‘Ma’am, I distinctly explained to you, I’ll do it at 6 o’clock. That’s it,’ and she walked out of the room.” Two nurses told me two contradictory things about when I should receive a prn BP medication that had been added. Obviously, one or the other was mistaken. (That medication was brought to me once but I declined it because I didn’t know if this nurse was correct or if the other nurse was correct. By this time, I was taking the correct medication and dose that I had needed in the first place.) I want to say that the Physical Therapy Department was excellent, very helpful, and kind. Many of the aides were also kind and did a good job. However, if I had to put this review into one sentence, I would have to say, “I felt very unsafe.” I would never go back there or allow a loved one to go there.

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robert brastrom

This place is fabulous. They are taken such good care of my mom. Everyone is always so friendly and accommodating to all its patients and guest. So peaceful.

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Grace-Ann Noble

My mother was admitted at this facility on 10/21/25 and the family cannot be more please of the care she's getting. First things first....when you enter the facility you don't smell anything "unfamiliar " you know what I mean 🫣😃 right? The staff...OMG awesome 👌🏾. Nurses, nurses assistants etc. Heather, Joyce, Darlene, Gertude, Carol, Jacqueiline & Miriam. Kim from PT just to name a few. Charge nurses are readily available for any questions we have. And just to add: My mother loves the food. She's doing well at her rehab. I sleep better at nights knowing I can pick up the phone and call. And not to mention visitation is 24/7. I am yet to be disappointed.

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Ronnie Noriega

Miriam and her staff are amazing. They took excellent care of my mother Eileen Negron. She made such amazing progress with her physical and occupational therapy. I would highly recommend Springtree Rehabilitation Center to anyone requiring assistance to get back to normal independent living. Thank you so much Miriam and staff, have a blessed holiday season.

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Karen Eason

Words cannot express how grateful we are for the care Springtree has given our mother Cora. Mom has been there five times already and each time they treat her with dignity, care and respect. After having several heart procedure, our mom was very weak and the staff- day, night, pt and ot worked diligently to get her back into shape. Thanks to Springtree, mom is able to return to her assisted living facility! They do not treat you like a patient. They treat you like your family. Shout out to Miriam, Andrea and Sandra for coordinating care and making it possible for Mom to get better!