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Darrin M

Before writing this review, I will disclose that I am a medical professional... to be specific, a therapist. DO NOT SEND ANYONE HERE!!! I am very surprised that this facility is still open and passes inspections. The care that my family member received was beyond horrible. To be short I will list problems very quickly. 1. Medications were not dispensed properly. 2. Baths were not given as they were ordered. In a 3 week stay, only 1 time had it occurred. 3. My family member rang the call bell to use the bathroom and were told to go to the bathroom in their depends and they would be cleaned up later. 4. Therapists did not listen to my family members concerns and were dismissed as if their concerns were not a big deal. 5. Not a single time did a manager or anyone in authority call us back to try and get my family member extended care even though I know they would qualify. 6. The documentation for an appeal was incorrect and they were denied further care... and you guessed it, no fall back so we could assist. 7. Scare tactics were used to attempt financial collection from my family member. Which, I know they did not need to pay for services. We are very aware of their insurance benefits. 8. Documentation from the staff is fraudulent as what was written in the chart was written to protect the facility and untruthful. 9. My family member was left alone and unable to reach their call bell. They were found leaning over their wheelchair and unable to adjust themselves to due their health issues. 10. The food served to my family member was the complete opposite of what they should have been given. Example, you don't serve a diabetic a plate of pasta, fruit, a roll, and milk for dinner and then leave them without insulin for hours and complain that they don't eat. My family member is conscious of what their diet ought to be. Our family had to bring meals as the facility horribly failed them. I hope this review will be seriously considered and will save your loved ones life.

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Ibo Javier

I think the team was great! They helped me walk again. When came in I couldn't walk or use my right hand. Today im discharging from here walking and using a cane with my right hand! Amen and Sopia was cool!

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Valerie Milian

If you have a love one please don’t send them to this place it’s nasty and they don’t pay any attention to the people there my dad is totally blind and have dementia they didn’t check on him like they should’ve every time I went to see him they kept him heavily medicated so he would be sleeping so he wouldn’t be a bother to them his food would be sitting there untouched mostly all the staff is Hispanic they don’t no English that well so it’s hard to understand them. The bathroom smells like urine a very strong smell of urine we complained about that it didn’t do any good. We decided to take my dad out. Please take your love ones to this place you will regret it, I HIGHLY DO NOT RECOMMEND THIS PLACE SHOULD BE CLOSED DOWN IMMEDIATELY!

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Chantilly Mooney

Complete lack of empathy and attention to the patients. The facility is dirty and the staff were rude to us and our father in law. When he passed, no one would answer the phone so we could make arrangements to have him picked up by the funeral home. When visiting at night after we got the call that he had passed, we were met with a woman who was talking down to us about being there late and treated us so horribly during this difficult time. Never bring someone you love here.

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Miggie Perez

After my brother made the decision of placing my mother in this place I finally visited today. Only to find the lack of attention not only on the patients but also on the cleaning and repairs of where there were evidence of leaks or water intrusion. From the moment I walked in to the potent smell of mildew and respectfully asked the front desk girl did she not smell mildew and of course ignored. Getting to the second floor and a handful of nurses doing absolutely nothing. Standing around gossiping none of them speaking English. Entering my mother’s room was a nightmare. Mildew throughout, broken closet doors dirty linen let’s not forget the tv that was not plugged in cord did not reach and the remote had absolutely no batteries. Nurse said I will put in a work order for the batteries maintenance returns on Monday. This is only the beginning of how I’m going to have this place investigated. I will be contacting the health department channel 8 news and whoever else to get this place shut down but definitely not before getting my mother out of there.