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Doug T

My elderly father was placed at Freedom after a short stay in the hospital. He was there for 17 days going thru rehab to stand again after becoming so weak. First it was in a shared room with a gentleman that was deaf and blared the TV all night. After 13 days he got his own room, he was so tired from no sleep. The 1 jamaican nurse was very rude to him and my father (86 and frail said she hurt him) My father never complains. I would call at 2pm and he'd still be in bed. No walking rehab. So when I went to pick him up the day of his release, he could not stand. I called the director and she was shocked. I asked the nurse on duty and she had no idea. Said they would speak to the rehab manager. Then all of a sudden everyone was concerned. Regardless it was a horrible experience. The nurse who came to our home from HCA said he fell thru the cracks and this should have never have happened. My Mother rehab at Buffalo Crossings after her hip surgery. Was 1000% more professional and effective.

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Melissa Ferriell

My mother fell and dislocated her shoulder. The hospital sent her to freedom pointe rehab and the doctor's refused to give her the pain meds prescribed for her. She was suffering very badly. I had to get her transferred to Pam's rehab in Tavares due to the doctor's and the staff. I really thank the social worker for getting my mother transferred ASAP. My mother got to Pam's rehab in Tavares and she immediately got her pain meds. Freedom pointe rehab is inhumane to seniors that are in severe pain. I wouldn't put a rat in there for care. This place is horrible. I'm already speaking to a attorney about freedom pointe rehab. A case is being started. SMH 🤦🤦🤦🤦🤦

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GENE MIRKIN

I have watched the team at Freedom Pointe Rehab & Healthcare Center take my father from not wanting to get out of bed (after surgery to repair a broken femur) to actively looking forward to his therapy sessions. The administrative team could not have been more pleasant and efficient in getting him in. The paperwork was minimal, simplified, understandable. They are warm, caring people. They make it easy for family members in every way needed. The nursing team- absolutely delightful. All of them provided care for my father like he was their father. They are intelligent, responsive, compassionate, and patient. Meal service team has gone out of their way to accommodate my father‘s dietary needs and restrictions. Suggestions were made that we hadn’t even considered. Menu choices were always plentiful and consumed! Housekeeping staff nothing but sunshine. Any time clean linens, gowns, etc. were needed, they were quickly supplied. Activities coordinators always enthusiastic and encouraging. Physical therapy and occupational therapy five-star all the way. They found ways to motivate, encourage, and improve confidence and do what is necessary to accomplish what is needed to make their patients better. These weren’t simple flowchart therapy sessions. They were specifically geared to strengthen weaknesses and focus on getting done what was necessary to get him out. They provide individual sessions and group sessions that were also great social interactions for all. Goals and objectives were explained so that there was a carrot to grab to find his way home. If and when my time comes to need a rehabilitation center, this is the place I would choose. If you want a place that will care for a family member like the patient is their own, with top notch staff focused on doing what they need to make each patient better, this is your place. I give Freedom Pointe Rehabilitation & Healthcare Center six stars out of five!

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Marian Pirih

I came in to Freedom Point Rehab after foot surgery as I live alone. The staff was exceptional. The care was top knotch and the faculty was very clean . PT and OT staff was also excellent. They met all of my needs . Everyone went out of their way to give the best care. I would highly recommend it to anyone in need of rehabilitation.

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Chad Chenoweth

Four years ago ago my girlfriend had to spend some time there physically rehabilitating from an infection on her spine that left her paralyzed. We didn't have a vehicle of our own so they pretty much let me stay in her room with her so she wasn't alone. They even fed me the whole time I stayed there. . The staff were all so kind and helpful. They helped her get back on her feet.