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JoAnna Cataldo

⸻ ⭐ One Star – Absolutely Horrifying Experience If I could give zero stars, I would. My father was currently a patient at this facility, and the conditions are beyond unacceptable. The level of neglect is shocking and honestly disturbing. The nursing staff spends more time on their phones than caring for patients. My father was left sitting in a soiled diaper for hours, completely ignored. When someone finally came in to help him, he was met with attitude instead of care or compassion. No patient — especially someone vulnerable and in rehab — should ever be treated this way. The food is disgusting and borderline insulting. Dinner consisted of two pieces of plain white bread with a single slice of cheese. That is not a meal, and certainly not appropriate for people who are supposed to be recovering and regaining strength. Asking for help is pointless. Simple requests go unanswered, and when staff does respond, it’s often with annoyance and rude behavior. Patients are treated like inconveniences rather than human beings. The only bright spot during this entire nightmare was one nurse named Alexis. She was kind, attentive, and actually did her job — sadly, she was not there every day, and the difference when she wasn’t there was painfully obvious. The nursing care at this facility is appalling, and what’s happening here feels like neglect. Leaving patients sitting in their own urine for hours is not just poor care — it is inhumane, and something should be investigated legally. I would not recommend this place to anyone. If you care about your loved one’s dignity, health, or basic human needs, look elsewhere.

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Yvonne Galarza

This place smells like urine, there’s broken furniture and most importantly they can’t tell when a patient is declining. My mother was here for rehabilitation two weeks in and now my mom is being transferred to hospice. They sent her to the hospital without giving the ER a background on why she was in rehab. Keep your loved ones away from this place.

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Alan Pandal

my mother was admitted after a very successful surgery. upon arriving, i realized she had a UTI as she seemed a little loopy. i kept telling the nurses to check her and they kind of blew me off. finally, the tested her, gave her some antibiotics and left her there. ultimately, she passed. when she was taken to ER at wellington regional, the doctor there came in totally perplexed, asked me what happened, i said i had no idea. she was not supposed to die. he told me she was the healthiest 92 year old dead person he had ever seen. he told me he was going to launch an investigation into the facility as she was not the first fatality.

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Angela Kovary-Bronson

My mom has been a patient here twice (2024 and 2025)and I have been a patient here twice (2024,2025)and currently a patient and from the first time I was here (about a year ago) it was horrible. What a difference from that time to being here now . I want to say kudos and shout out to Har’kecia, , Arianna🩷💜those 2 just the sweetest, kindness, do whatever you need CNA’s. All of the day CNA’S on my floor have been amazing. They are the best prompt, their kind , they’re caring, they work hard and as a team. Love them! I can’t say enough about my weekend day nurse Reyal he was on top of everything and gone above and beyond his job with me. My PT and OT have made you want to do therapy and they have been so sweet (Christina, and Marie)thank you for working so hard to get me better and pushing me. I’m very grateful. The people on the west wing section 1109 you all been wonderful and kind , including the nurse station . I can’t forget about Agnus the front desk reception. When I was here for my mother passing by her every morning she was a ray of sunshine to see everyday and so kind and welcoming. Thank you to Kerry the Administrator for all your help. Keep up the good job on my team #1109. I am very appreciative for you kindness and promptness.

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Constantino Y

Our family is extremely grateful for the outstanding care my father received at The Luxe Rehabilitation in Wellington, Florida. Every member of the team—nurses, therapists, and staff—was professional, compassionate, and genuinely committed to his recovery. The facility is clean, well-organized, and provides a comfortable, uplifting environment. The therapy program was personalized to my father’s needs, and we saw real progress thanks to the dedication and encouragement of his care team. Communication from Nursing Staff and Dr Sherman was excellent; we always felt informed and supported throughout his stay. It’s clear that The Luxe Rehabilitation truly prioritizes both medical excellence and human kindness. We wholeheartedly recommend The Luxe Rehabilitation in Wellington, Florida to anyone seeking exceptional, patient-centered rehabilitative care. Constantino Regalado, M.D.