INDIAN RIVER CENTER is a Medicare-certified nursing home located in WEST MELBOURNE, FL. CMS overall rating: 2 out of 5 stars. Google rating: 4.2 out of 5 from 303 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Brevard County and serves residents in the FL area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
≈ At average
ASTON HEALTH
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Thank you so much for taking care of my mother, Cynthia. Miss Diane, we appreciate you more than you will ever know. Thank you to the kitchen staff for helping with her meals and all the aides/nurses working around the clock. Thank you.
Do not send your loved ones here. Not for short-term rehabilitation and especially not for long-term care — unless you want to risk their life. The admissions department receives bonuses for every bed it fills, regardless of whether the patient is a good fit. As a result, many patients are homeless, have addiction, or have severe issues — they have attacked other patients, some yell constantly out of confusion, and others have attempted to steal medications. Be cautious of anything Evan tells you. He receives a large bonus for each new admission and has repeatedly lied about the services offered here to persuade hospital patients/families to send people here. If your loved one is recovering from surgery, unable to move independently, or permanently disabled, be aware that they will be put in diapers — this facility does not provide catheter care, do not believe otherwise. The facility is severely understaffed and poorly managed. Patients often wait hours for assistance after pressing their call light, and some are left in their feces overnight due to nurse shortages. Nurses are routinely assigned 30 or more patients per shift, the direct result of the upper management’s refusal to pay for additional staff. This leads to constant burnout and turnover, leaving patients without adequate care. The facility itself is unsanitary. The food is often recycled and has contained hair on multiple occasions. The walls and floors are infested with ants, roaches, and bugs. Cleaning and infection control are severely neglected, resulting in COVID outbreaks almost every other month. This is not a place for recovery — patients here decline instead of improving. Please do not send your loved ones here if you care about their safety and dignity. Many other facilities in the area provide far better, safer care.
The first two days was a little confusing for mom and family; however by the third day we noticed how attentive the entire staff was.. She received excellent care by very kind employees - from the cleaning staff, CNAs, physical therapists, dietary folks, nurses and administrative personnel. Thank you so very much !
My Mother Has now been at any river rehab center in Melbourne. My family is pleased the way they’re taking care of her. There’s plenty of staff and if you have any issues, you can leave a remark on the way out and they will call you right away. We are pleased
I have a very dear friend who is staying at Indian River center they keep a very good eye on her she has Alzheimer's so sometimes she can be a bit of a pistol but they always are kind and courteous with her and make her smile and make her feel at ease they've been very caring and helpful to make her feel comfortable.
Reviews from Google Places for INDIAN RIVER CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.