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Erick Richard

I can go all night talking about how great this place is. My mom been there since november and since day one the staff been nothing but incredible welcome and attentive with my mom. The therapist team is great and they actually care about the family’s opinion and concerns. Admission manager Aixa and the director of the facility go above and beyond for their patients and the family. CNA, drs, and nurses are very friendly and make us feel like part of a big family. Thank you Aviata WPB team for everything you guys do.

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Derek Witschy

Not to bad at all. Came in after new years on the 2nd of January. Spent a month here due to a broken foot and bad bone infection. On antibiotics and in rotation every 12 hrs(6am and 6 pm). The nurses were pretty good at getting my treatment hook up. Some took there time and/or was busy. One day I was hooked up to IV from 5 am til around 12:30 pm. There’s good days and bad days just like in the outside world. Things happen but plz be careful and write your names in a black permanent marker. Maybe the marker I used wasn’t permanent. Also just know sometimes we have to wait in life. I was placed here after I was told of me going to another place in lake worth, fl. Which I was mad at my case worker at JFK. Please do your research before going anywhere in life. Peace and blessings Love, CHEF

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NOCTURNAL BEAST

⚠️ Patient Experience Review: October 25–26 Stay at [Aviata at West Palm Beach I’m writing this review to share my deeply disappointing and distressing experience at this rehab facility following my hospital transfer on October 25th. I arrived with clear medical needs: a bariatric bed and a CPAP/BiPAP machine were supposed to be set up in advance. Neither was provided. The bed was standard, not bariatric, and the CPAP machine was not plugged in or ready for use. That same night, I was denied dinner. When I raised the issue, the nurse insisted I had already eaten—an outright falsehood. I felt unheard, dismissed, and unsafe. The following day, breakfast was inadequate and my request for an alternative was ignored. Lunch was pasta with red sauce, which I cannot eat due to acid reflux. Again, I was promised a replacement meal that never came. I ended up eating a muffin and a peanut butter and jelly sandwich—hardly appropriate for someone recovering from hospitalization. Throughout my stay, I was repeatedly asked what could be done to make me stay. I made it clear: I wanted to leave. The facility was unprepared, unresponsive, and unwilling to meet my basic medical and dietary needs. The supervisor claimed she had personally set up the bed and CPAP machine, which was demonstrably false. When I challenged her, she deflected and refused to take responsibility. Attempts to escalate were met with stonewalling. I was told no one was in charge, and that I’d have to wait until the next day to speak to someone. I called the facility from my cell phone and warned that if no one came to assist me, I would call the police. Eventually, a head nurse arrived but offered no solution. I was told to “do what I had to do.” I called paramedics and explained that I was being held against my will. They transported me back to the hospital, where I again had to advocate for myself to avoid being sent back to the same facility. After explaining the situation multiple times, I was finally sent home. This facility treated me like a number, not a person. They failed to provide the equipment I needed, neglected basic care, and repeatedly lied to me and my loved ones. Their priority was clearly profit—not patient well-being. I strongly urge anyone considering this rehab center to look elsewhere. The manager, Asia, was particularly dishonest and manipulative throughout the ordeal. If I could I would give them no stars, this place is dingy. The picture that are on the website do not match the place it must be another facility that they own. If you are being told by a hospital or a medical professional to go there that it is a good facility I would research it first. 0/10 in my book. Hopefully in the future they don't just see people as cash cows. E.V.

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Raynier Perez

🌟 A Rating Beyond 5 Stars 🌟 Aviata Health Group – 5065 Wallis Rd, West Palm Beach, FL 33415 In life, one never forgets the people who truly make a difference — and that is exactly what I found in this recovery center. I want to express my deep gratitude for the work of the entire staff: employees, nurses, therapists, the Manager, and the Director. Here, they don’t just work… they care, they accompany, and they heal. The physical therapy department is exceptional: dedicated, professional, and genuinely passionate about helping others. You can tell they do it from the heart — and that makes all the difference in anyone’s recovery. The nursing staff doesn’t just care for patients — they care for souls. They treat with humanity, empathy, patience, and kindness — something that is increasingly rare today. I also want to highlight the team responsible for coordinating medical appointments and transportation. Their organization is outstanding: 🚐 Safe, reliable, and punctual transportation, ensuring you get to all your medical appointments on time. 📅 Clear and responsible scheduling, making everything easier and stress-free. This is a place where every detail matters — where you feel the difference — and where recovery becomes a more human and hopeful experience. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ If there were more than 5 stars, they would deserve them all. Because what they do here does not come from the uniform… it comes from the heart. 🙏✨ Highly recommended for anyone seeking a safe, compassionate, and professional place for the care and recovery of a loved one.

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Rachel Hope Levenson

this place is TERRIBLE. i have a loved one who was at this facility and did not receive proper care. staff made it extremely difficult when she needed to go to the ER for a higher level of care. her antibiotics weren’t given on time, her pain and symptoms were dismissed, and her medical decline was downplayed. it was a house of horrors. she eventually had to call 911 herself because the facility refused to arrange a transfer. she was not taken seriously, and it was a horrible experience overall. i wouldn’t recommend this place to anyone i care about, or even my worst enemy