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Mary Ricksen

WHERE is my original review? Did you remove it? How dare you? I'm reporting you for taking down my first review of your despicable place. (I'd like to speak to the nurse who sent my dying husband home naked with no bandages on his partially removed feet. He had to walk in the house when he was not to walk and had not walked for months. I want to tell her that she killed a man and was so nasty to me I was shocked. Get your stories straight Palm gardens, change your records now. Because I have records, witness and I think I am going to use them.) below is additional information to my previous review. Which has now (screen shots are a good idea.)disappeared.When Palm Gardens sent my very ill husband home in a police car saying he was supposed to go to a different place, after I paid them, I found out there was no order to send him elsewhere. They lied to me, because he didn't want to be in a room that smelled of poop so bad he was puking. My husband was supposed to go there. Nowhere else because of those crappy advantage plans. I think I'll thank them too. He wasn't home for two days when he became unresponsive. He died, they are responsible for sending a sick enough man who died of sepsis not long after they sent him home. Don't go there if you want your loved one to live. I am shocked at the behavior of the nurse who sent me home. She has a lot of bad karma coming her way. Didn't she take an oath to do no harm? What kind of a nurse does that to a very ill man? I'd love to thank her; [not] for her I don't care attitude. She was yelling at me. Didn't they have a room that didn't smell like poop? They could have put him in the hall. But they sent him home to die on me of sepsis. God help you if you go there. Palm Gardens this note is to you; Don't call to ask me why I won't take this down. It is the entire truth and I will not lie for a place that helps people to die. I have detailed records I kept of everything that happened to him where ever he was. Because he was in and out of the hospital for nearly three years. Got a lot of records and notes. I know who cares and who does not. And I am furious that a nurse sent him home with osteomyelitis naked with a gown hanging around his neck. I want to speak to her. She should be fired. Don't you dare remove my review.

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Patti Carney

Don’t put your love ones in this place. My mother in law was very unhappy and did not feel they took good care of her. Her last day there , I received 4 calls because the nurses were not replying to her call for help. I finally got someone to go see her and she landed in hospital with pneumonia and she is on hospice. I went pack to her room to get some things for her and found her stuff packed in garbage bags, in a corner behind nurse desk and no call were made to family to the family. They moved someone else into her room without letting g her family no. How screwed up is this. I’ll be lodging complaints to whomever I can find in county health and senior abuse lines.

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Sharon Gaines

I was here for rehab and I had a wonderful time. I think I was blessed because my room was across from the Director of Nursing and she made me feel so sweet everyday when she checked on me. She encouraged me daily to get up, she laughs and talks with me, and she even helps me with care whenever I put my light on. I’m going to miss her and my day time CNA Diana. They both are truly the best. The therapy department was fantastic and Carlos was superb, they are all amazing if I leave anyone name out. I came in not walking and now I’m walking out of here. I’ll be visiting with my dog after I go home.

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Gail Azueta

My mother is a resident at Palm Garden Nursing Home in Palm Beach, and my experience has been extremely disappointing. The quality of care is far below what families expect for their loved ones.. My mom has had recurring UTI's and episodes of impaction., which have resulted in multiple hospital visits. These issues could be greatly reduced with consistent, proper pericare and monitoring but the care is often rushed or overlooked. The facility is badly understaffed, and this lack of staffing clearly contributes to poor supervision and inconsistent care. I've also observed that many wheelchair-bound and Alzheimer's patients are left unattended for long periods of time. They often sit alone without supervision or engagement, while staff members stand together socialize among themselves. This lack of attention is concerning and does not reflect a safe or caring environment and its heartbreaking to witness. When families try to address concerns, it is difficult to get help. The Director of Nursing is always busy and never available to listen or follow up, leaving families feeling ignored and unsupported. On top of that, after 8pm the front door is locked, and no staff are easily accessible to help anyone exit the building. It should not be a struggle or stressful experience for family members to leave the facility Overall, this nursing home needs serious improvements in staffing, resident supervision, communication, accessibility ,and basic care. I hope management will address these concerns and make real changes to protect the wellbeing and safety of their residents. *If I could give a -0 I would have.*

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Alonzo Robinson

My name is Alonzo and I live here at palm garden. I just want to say Mickey help me so much while I live here. She is the best. It's the little things like helping me connect my phone to service makes people like her make my day. I just want to let palm garden know that you have a gem working for you. Don't lose her.