T

Tracy Pine

My first visit to see my friend was awful. The area where she is smells of urine. I was there three hours during lunch they never brought her or the other ladies in the room anything to eat . The nurse on duty Cari was rude and nasty from the start. No one in any condition should not be spoke to the way this nurse did. Unacceptable

N

Nilly Mims

My father was transferred here in April and since then the staff has been amazing. My father looks really well, and the doctors and nursing staff has been keeping me up-to-date with everything even as simple as a small cough. Activities Director sends me pictures of my father doing crafts and videos of him dancing and having fun which I love. From the beginning at admission till now, the staff has been Amazing from the business department down to the nursing and dietary staff. When I walk in, I’m always greeted with smiles and I don’t smell Urine or see anything out of wine that you would normally see on an unkept nursing facility. I have been to many nursing facilities as well as Have had other experiences with my father, and this is by far the best facility. Even though it’s an hour and a half from my house, I trust them with my father because when I go, he looks so good and the staff keeps me up-to-date with everything. I would highly recommend!!!!!!

Y

Yolanda Williams

I've visited my aunt twice as of today. She was outside with Ms. Clem, whom she told it was nice outside. I asked her if she wanted to sit out for awhile, she said yes. We sat out with Ms. Shirley and another resident. I asked her if she wanted to take a short stroll and we went up the road and back. She watched the children play as we walked past the school and said how pretty it was outside. We went back to the Pavillion to sit awhile longer, until she started to doze off. Both times I've visited, her nurse Shara and Ms Clem take care of her as if they were family. I'm so very grateful for the care that is being given to her. Those 2 ladies give the care that I'm sure that they would want given to their loved ones. Thank You ladies!!

T

Tiania Graham

Cypress Care Center truly goes above and beyond in caring for their residents. The staff is professional, compassionate, and attentive to every need. From the moment you walk through the doors, you can feel the warmth and dedication they put into making residents feel comfortable and valued. The facility is clean, welcoming, and well-maintained, and the nurses and caregivers treat everyone like family. Communication is excellent, and it’s clear that the team genuinely cares about the well-being of each person. I highly recommend Cypress Care Center to anyone looking for a place where their loved one will receive excellent care and respect.

R

Robin Nelson

This place doesn't deserve even 1 star. My cousin has Alzheimer's and was sent there by the hospital after her husband had a stroke. I'm their only close family and live in another state. I had one of her local friend go check on her. She said the memory care area was so depressing. During her two hours visit, no sheets were on my cousin's bed. She took pics that I will add here. I wanted my cousin moved to the nursing home where her husband was and I believe Cypress Care Center personnel purposely dragged on processing paperwork so she could not be move for three weeks. When I finally got to go pick her up, I was given the memory care door code, no ID check. All the residents looked uncared for, some with mismatched clothes or clothes hanging off. My cousin shared a room with 3 other women. I was shocked to see a man sleeping in one of their beds. The aide told me that happens all the time. My cousin was wearing someone else's clothes and only had one shoe. She walked out of the facility wearing socks and cried tears of joy to leave that place. No one even spoke to us about discharging her except for the nurse handing us her meds to go with her. If you have a family member that you love, do not let them be sent to this facility! Just adding, I suspect that some of the "5 star" reviews on here about Cypress Care Center are fake.