A

All_biz Moni

Extremely disappointed with the complete lack of leadership and communication from Cartersville Center for Nursing and Healing ahead of the expected snowstorm on January 24th–25th, 2026. While every other facility in the State of Georgia has clearly communicated storm preparedness plans, staffing contingencies, and safety protocols, Cartersville Center has done nothing. No plan. No guidance. No reassurance. Just silence, followed by panic-inducing, poorly written text messages sent to CNAs, filled with typos and pressure tactics about why they should not call out or fail to show up. This approach is not leadership; it’s intimidation. Yes, residents’ safety and care must always come first. But that does not give management the right to minimize or disregard the safety and well-being of the CNAs who care for those residents. Expecting staff to navigate dangerous weather without a plan, support, or clear communication is irresponsible and reckless. Whoever is currently running this facility is either grossly incompetent or completely lacking in basic human concern. Either way, this facility is in desperate need of new management with a conscience, leadership that understands preparedness, respect, and accountability. Healthcare workers deserve better. Residents deserve better. This facility needs to do better—starting at the top, period!

N

Nedim Beslagic

The only reason I am giving this place 2 stars is because of 2 people, Al and Joyce! If it wasn’t for them, my dad would have been even more miserable than he was. I hope Al and Joyce get some recognition because they were the only 2 people who gave honest care for my dad. They always greeted me and were friendly. Al made sure my dad’s bed was made when he would go to his physical therapy which was so kind. Joyce always came and talked to my dad and gave such a loving presence and always made sure he was clean and was getting all the care he needed. I deeply appreciate both of them more than they will ever know. If they see this, Dennis really appreciates everything from you guys and misses you! Now, down to the reasons this place really deserves no stars. This place has an odor like no other. My grandmother lived in a nursing home until she died, and I never smelled it like this facility. The smell will knock you on your feet. All the equipment is outdated. The wheelchairs are so old and heavy it’s hard to load into your vehicle when taking your loved one to appointments outside the facility. The night I dropped my dad off, I cried the whole way home because the energy in there was so off. I saw many nurses ignoring other patients when they would be screaming, literally screaming out of their rooms for help. My dads roommate woke him up in the middle of the night on Christmas Eve screaming that he was going to kill him and was acting belligerent. My dad called me in a panic begging me to come get him. It was midnight and I was on my way when he called and said they were going move the other patient out of the room. I was expecting some kind of manager, head of staff, somebody, to call me and explain the situation and assure me it was taken care of. That did not happen. Instead, I had to reach out to the facility, which the kind young girl at the front office gave me Jason Blalocks personal number I could call because I was panicked about this volatile patient who threatened my dad was going to be placed back in his room. Jason did take my call and assured me this patient and my dad would not share a room again but I felt as if I should have been contacted versus me having to make all the effort. Thankfully my dad is home now which is why I am leaving this review. Forever grateful to Al and Joyce. Stephanie and Jasmine, the social workers, also angels! The sweet young girl at the front office I mentioned is also amazing. Other than these few people, I really don’t have much nice to say about this place.

M

Marley

Absolutely horrible facility. My grandma was brought there via ambulance from the hospital. She was greeted after spending over 10 minutes waiting by a staff member who “had no idea you were coming” the staff member then proceeded to bring her into a room with two other patients, where the area looked like one patient was there, left, and then nothing was cleaned. When the ambulance staff went to leave she asked how the oxygen situation would work due to her being required to have 4 liters 24/7. The same staff member then said “we do not have oxygen” when she explained the oxygen requirements she left to find something to work. She returned with a portable air machine that would turn off every 5 minutes, need to be turned off and back on again every time, understandably this is completely unacceptable as she is 100% dependent on the oxygen, so if she did not wake up to turn the faulty device off and back again who knows what would have happened, or if she machine did not come back on after being turned off, also keeps the two ladies up all night. While waiting to be picked up because she absolutely would not being staying, one of the ladies in the room requested water. She requested water three times to which she was told “you know how it works around here, when I am done with my panty check you will get water” thankfully my grandma had small bottles of water she was able to provide her with. The staff at this facility are completely unqualified, inattentive, and in my opinion, abusive. The state will be notified and this place should not be trusted with ANY elderly.

E

Everlyne Asib

Everyone welcomed me with a smile as I walked in—it was such a pleasant surprise, especially considering what people often say out there! The environment was very clean and well-maintained. My orientation was extremely exciting with Jasmine. We were served lunch, and the Chef was very professional. The Director of Nursing even came out to ensure everything was running smoothly. I was very pleased with all the staff at Cartersville Nursing. Keep up the great work!

B

Bert Neill

Health care in America is cruel and it’s a shame that older people aren’t taken care of better. But I will give much credit and gratitude to the staff. My wife was there for three weeks with a broken hip. Allen was great and Sara the physical therapist was very competent. The staff in general was very caring under less than ideal circumstances. My wife is home now recovering well. Thankfully there are still good people in the world.