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Jamie McChargue

One star because I cant go lower. My mom got moved there after her hospital stay for rehabilitation no one took the time to answer her when she called the help button for assistance to the restroom and she had an accident and then again called for help and no one came. She called me at home and I called the nurses station and my call was answer and then promptly hung up on. The second call the front desk sent through was never answered. I hung the phone up when I finally arrived. Front of the building just had staff sitting there....nurses station everyone just sitting there....until I came up and asked for assistance for my mother who then had to be sent to the ER since her oxygen had dropped being there. What happens to the patients that dont have family to check in on them? Im telling you now you better go check on them.

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jamie smith

If the person that handles this account and posting to everyone post, toke more time with the patients it might help! All of these families saying there loved ones died at this facility is alarming! Don’t let your loved ones stay here! Yes I have spoken to admin and the whole administration staff is full of shhh! So quick with the fingers but won’t speak up about the abuse those people are receiving!

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Tina Moore

The staff of Rivertowne treated my Dad like a vip. He loved his nurses,Cnas,and every staff member. They treated him with great respect of his needs. We made new family friends there. Thanks to the staff!!!

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kenny lindsey

Staff treating my mother very well, Food is great they feed you really well. Therapy.is going good. She was here before and it was a great experience and it is going wonderfully again. Thank You for your kindness and care for my mother. The Thomas Family.

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Kimberly Woods

Sorry, not sorry but I would not recommend this place to anyone! The pictures on their website are nothing compared to walking in this facility which is why my family and I chose this place for our mom. Upon arrival, we were all shocked! Absolutely nothing like the website pictures! My mom arrived at this place on a Friday afternoon which was supposed to be for therapy but she was only there for two days before her passing. The only call my family has received from this place was of my mom’s passing! My mom was sent out without any of the staff knowing for sure what funeral home picked her up, she resided in middle Ga but a funeral home from south Ga was called to pick her up! Her body was sent across state lines to Alabama and then back to Ga for the correct funeral home to pick her up and charged $400 for a huge mistake created by River Towne Center! This facility will never be on my recommendation list to anyone!