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Gail LaFramboise

My husband and I moved to Spring Harbor four years ago, and it has truly exceeded our expectations. After visiting several senior communities in Columbus, we chose Spring Harbor because of the continuum of care and the peace of mind it offers — knowing we’ll be well cared for without depending on our children. The community is beautiful, well maintained, and always full of life with wonderful programs, trips, and activities. The staff and residents are like family, and the security and care give us a deep sense of comfort. We’re so thankful we made this move when we did — we only wish we’d done it sooner!

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Norm Bennett

Spring Harbor is the best decision we ever made. We visited similar facilities all over the south east after caring for my wife’s parents in our home for nearly ten years. Those ten years were challenging and we vowed that we would never put our families through this as we aged. A fully staffed medical facility is available to us at no additional cost as our needs become more challenging. We’ve been here 14 years now and firmly believe that we’re still alive and well and active because we are here. Part of it is the socialization aspect, but we also appreciate the total lack of daily stress from not owning a house. All the appliances and maintenance are provided, even down to replacing light bulbs. The other really important thing to us is the full time doctor, a gerontologist who is part of the Piedmont Columbus Healthcare organization. He may be the most important aspect of Spring Harbor. No health care provider can compete with his caring attitude and availability.

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Georgia Hill

The absolute worse place ever to be! Warning do not put your family here, the nurses do not care about the residents they always late giving medication, talk loud at the nurses station and use profanity in the residents rooms and in front of the residents, the kitchen is nasty the cups, plates, silverware is ran through a machine to wash and all the dishes don't get cleaned we would take the dirty one back and the staff would say o it's just like that they'll be fine give them that cup honey! Residents walk around with bm (bowel) on them no one checks, the nurse only give meds when she's ready and the residents be so worried and scared. Skilled nursing unit manager Brandy horrible person, she's so snotty with people not a good manager at all a family member was looking for her one day to discuss why the patient wasn't getting her meds one of the nurses warned her and told her the lady was upset and looking for her she went up the stairs and avoided the lady instead of speaking with her resolving the issue! This place 0 stars!!!

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shayla

worst ever, always short staffed, management is horrible. they do not respect or appreciate good help. treats you like some garbage left on the side of the road. Residents aren’t being properly cared for at times. Some management think they are above and better than the next. management doesn’t take covid serious having residents and there family members walking around with no mask with covid on the floor spreading it. not putting health protocols into effect at all. not taking anything serious need better management that actually cares and not just there for a paycheck.

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Kerrian Williams (Kaydove)

Beautiful place. Always clean. Nice staff. Pleasant residents. I’m disappointed in seeing a staffer there sitting in the lobby with no mask on within the past two weeks of this review even after staff and residents being tested positive for COVID-19. That was not right.