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John Magee

My mom was there in December 2025. I first have to say that most of the day to day staff were very good and supportive. The food was awful. NO diabetic meals. Really? That alone I would hope would make such a place ineligible for payments from health insurance companies and Medicare. The integration of services was basically zero. The social worker at first seemed to be good at her job, but we observed directly that she seemed to not really do anything and certainly was not a help in any process. Maybe she has more work than any one person can handle. The phone system was broken and it would often hang up on you after exactly three rings no matter who you called there. Overall, the place is junk. I would never allow a friend or family member to be sent there. A friend of my mom visited a person there in about 2024 and she said it was amazing. She visited in December 2025 and told us it was completely different now (bad). All of that said, Margaret the Nurse Practitioner was GREAT! She was on top of her job at all times and made a big difference. It’s no longer owned or operated by Wellstar despite “Wellstar” still being on the building. My mom’s primary doc told us he got a complaint about the place from another one of his patients just two weeks ago.

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Scott W

This place is terrible. The facility looks like something out of a 1970's horror movie, smells like a gas station bathroom, and the care staff is mostly sitting around texting on their phones instead of interacting with the residents. Some management is great, others have an attitude and need to be fired. Food sometimes arrives very late while people sit around hungry. One day i was there and they were blasting 1980's dance music (for people in their 70's and 80's). Seriously??? DO NOT take your loved ones here. Trust me, you'll regret it.

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Sharon Turner

This place is horrible all of the other negative post that I've seen I agree with 100% my mom will be 97 on Dec 10 and her mind and memory are very good. She has problems hearing. She'd been very sick and Douglas Wellstar for 17 days and it was recommended that she would go to rehab for three weeks for physical therapy. We got her there on a Monday late afternoon. We had family coming in a few times a day,but on the fourth day my husband got there early that morning and thank God he did. 911 was called and the paramedics had to start a IV and transport her to Paulding Wellstar hospital and she was admitted to ICU! Now their billing us for almost $900.00 because she was in the hospital for 8 days and not using the room. This all happened in October 2025 and they were still called the facility Wellstar! I've only found one rehab- nursing home that is nice and it's in Carrollton, but no beds were available. I don't know if we'll ever trust another rehab-nursing home again. Two rooms with two ladies in each room sharing one toilet and it's only a toilet no sink or shower.

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BILLIE

Living with roaches crawling all over your room at night roaches are nasty there needs to be an exterminator come in and spray they make stuff now that has no scent and will not harm anyone. I had no problem with the nursing staff they were all great to me and the rehab people were great my problem was with the roaches how do you know they don't crawl on you at night I have pictures of them my daughter brought me some roach motels to put in my room but they still was running crazy in there very large roaches no one seemed to care about the roaches they didn't have to sleep with them. Just imagine if the rooms are full of roaches just think what the kitchen looks like cuz there's food in there. nasty

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Kimberly Smith

My mother-in-law moved into this place when it was run by Wellstar. It had issues as all nursing facilities do, but I was able to talk to anyone there and get answers and have issues worked out. Recently Wellstar sold this facility to a new owner. The care has gone downhill rapidly. Many of the staff members were either let go or left for other jobs. Most recently the new staff members have decided not to answer phone calls. I have been trying to get in touch with the facility for a week, dialing every extension available and no one answers the phone. I even had to send out the police department for a well check because I could not get in touch with anyone.