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Moesha

I was a caretaker for my grandmother for 4 years she had recently gotten sick and less mobile so we admitted her to the hospital and here after. At first it was great but as time went by I noticed the unprofessional among the staff. They don’t listen to family even if you tell them repeatedly. They failed to inform me of my grandmother being admitted to the hospital. This caused a lot of stress for me because of her age and several chronic health conditions. I removed my grandmother and now they have lost her pacemaker box and nobody can give me her medications. This will likely lead to her having to be readmitted to the hospital during cold and flu season.. it’s hard to get in contact with anybody here unless you go in person.. please if your family member is here and highly Impaired stay very involved at the facility.. this isn’t always optional for every family which is the tough part..

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Mia Oglesby

This place is good for therapy but awful for everything else. The nurses are professional but have no bedside manner. We only encountered about 4 nurses the whole month that we were there who were helpful. Only 2 CNA’s really helped. It was hard to get anyone to help at night. They are short staffed and need more assistance to help with the patients. I wouldn’t recommend this place as a 1st option. We left early!

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Marie Ballard-Myer

I stumbled on these reviews looking for something else and was sure the place had been shut down, renovated, restaffed and restored, especially after seeing the positive reviews. Do NOT believe them. It only took one of the bad ones to know the others were lies. I brought my mother here for what should have been a couple of weeks of rehab after a mild stroke in 2019. At the hospital, she was already improving within a few days. It took this place only two weeks to kill her. No meds, wrong meds, incomplete meds, letting her fall out of bed, no PT repeatedly because she asked to go to the bathroom beforehand, rude, incompetent and unprofessional staff. The place was filthy and rundown. The tour before I brought her was a complete fabrication. When I expressed concern that I thought my mother was developing sepsis, I was rudely dismissed. She did, indeed, have sepsis but I believed the medical "professional". When a visiting friend sent me a video of her, she was almost catatonic and jerking so badly that I sent it to a relative who was a doctor. They said she should have emergency blood work done immediately. The numbers were so bad, the nursing director reordered bloodwork to have the numbers confirmed. Her organs were beginning to fail. When they called to tell me they were sending her to the ER " just to get checked out", they didn't say that. Still, I made it to the hospital from over an hour away before she got to the hospital by ambulance from 10 minutes away. She was admitted immediately to ICU where she was, indeed, suffering organ failure and sepsis. She died several days later. At the urging of a friend, I consulted an attorney who reviewed her medical notes and told me that I had a case to sue Manor Care. I was too distraught that if left my mother in that kind of care that I couldn't cope with the legal proceedings. Now I wish I had. Maybe someone else's life would have been saved if they'd been shut down back then. Even now, 6 years later, my heart races when I think of that place. It is evil.

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Toni Johnson

I visited this facility to see two of my favorite people. I was greeted very pleasant and courteous by the young lady at the desk. She was very warm and helpful. The place was clean. My family states the treatment there was very good. The physical therapy dept. is very caring and helpful.

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E Harris

Ms. Solo is the best Unit Manager. She makes me feel very comfortable with the care of my parent. She's always available to address my concerns and goes out of her way to make sure each patients' needs are met. She also very knowledgeable and great at explaining what's going on at all times. Ms Karen is a great tech. She is extremely patient with the patients. She has a very calm and nurturing voice and devotes special time and attention to taking care of everyone.