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CJ Powell

If I could give negative stars, I would. That Anita woman is the rudest “nurse” I’ve ever met. We have a family member there and she just hangs up on you when you call to talk to them claiming you’re “not on the list”. We called the facility last night and that was never an issue until we basically told them to actually do their job. Now all of a sudden, there’s a “list”. They are mad because when we called last night, we asked them to reposition him or let him stand up because he was calling us in pain from being stuck in one spot and was THIRSTY! We spent hours all night on the phone with Him on his cell phone and went to check on him this morning by calling the facility because we couldn’t reach him via cell phone and they will now not allow us to speak to him out of spite. This place is horrible. When we called last night to help him get the assistance he needed, the nurse on shift said she was there for 16 hours and hopes he won’t be ringing his alarm all night because SHE needs to rest. Do not put your family in this facility if you care about them. Awful. If you don’t want to care for people and your interpersonal skills are this poor, FIND A DIFFERENT JOB!

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The Front Porch Experience

I have tried to call this facility 10x about my father and no one answered the phone. This is not the first time this has happened. This facility has to do better. I understand businesses but we still must remain professional. It was very important information about my father and NO ONE answered EVERY time I called!

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heather spivey

I want to write this review to brag on the staff I had the pleasure of working with today. I am a Hospice Nurse and was seeing a patient and let me tell you they are so lucky to have Natasha as a Nurse! She was extremely knowledgeable about the patient I was seeing that was declining rapidly. She knew everything I needed answers to without having to look it up bc that’s how much she knows and cares about the residents! She’s has the kindest soul and you can tell she has the care and compassion that these patients need towards the end of their life! Working in a facility is hard work but she does it with grace! I had a lot of charting to do and she went above and beyond to get me a chair to sit in. I know that seems like a small gesture but it’s the little things that matter most & for her to just do that was so incredibly kind. We need more Natasha’s in this industry for sure! Also the sweet girl at the desk, I didn’t catch her name but she was so helpful in looking up stuff I needed to know and giving me information before I even asked for it! Remarkable in my opinion!

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LANA COLLINS

I am guardian of my aunt. When I visit everyone goes out of their way to be friendly. My aunt has a lot of good food. She is clean and looks well cared for. I receive calls when she has a problem. She seems content. I have no complaints After 3 years. The staff has a hard job. Lana Collins

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Sophia Wilder

My dad was a resident there I believe from 2016 until his death in 2018. He was very vocal about how he felt about anything and would often cuss at staff members and residents. He often expressed that the people there weren’t right. Before he passed away, I went by for a visit. He was in his room in bed, but seemed out of it. I asked him if he was ok. He said no. He said that a staff member threw him out of his bed and he couldn’t walk anymore. He could only walk a little from his bed to the bathroom before. I confronted the front desk. Of course they said it didn’t happen and that the person in question who allegedly did it wasn’t there any more. They said my dad was talking out of his head. One thing about it, he knew what he was talking about and wouldn’t have made it up so I believe it happened. I asked them why I wasn’t told. I got no real answer. I believe the next week he was sent to the hospital. He had awful bed sores. I regret I didn’t take pictures. They talked him into signing papers to talk to some so called psychiatric doctor who put him on strong medication to keep him calm. This was done without my consent (I had POA). He was doing pretty good before this. He was never the same after they started these medications. His health went down rapidly. The last time I saw him, he wasn’t eating or drinking, but he made an effort to eat and drink for me. Mind you, I never received a phone call to let me know he was sick. The one phone call I got the day before he died was to say they didn’t think he was going to make it. The next day (8/22/18) he died all alone with no family there. I tried my best to make it to him but it was too late. I take comfort in knowing that JESUS was there with him. The lady in charge never offered her condolences. A couple of staff members expressed their sympathy.