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Murry Patten

This place is the worse I ever seen in my life. I beg my husband to remove his mother. The smell is horrible, no matching beds, the food is terrible. My mother in law fell out the bed and we don’t know how she fell and she don’t remember how she got up. . She doesn’t remember. Her items come up missing, she stated they go through her things. No proper care what so ever. She had been sick for days and we get a care saying she having trouble breathing, and we are giving her medication. Next day they call rushing her to the hospital half dead with pneumonia and placed on a ventilator. Now she’ ‘s under hospice care. I wouldn’t recommend NO ONE TO THIS PLACED.

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Daisha brown

I really hate to write this review because everything started off so good. The staff seemed caring and understanding at first… until their true colors started to show. We always went outside , that was our normal routine. Then out of nowhere, it became a problem. All I said was, “If the door is open, please make sure to watch the patients.” I made it clear that I would never allow my kids or myself to force or put hands on any patients. But somehow, that turned into a bigger issue. They refused to let my dad go outside because they didn’t want another patient coming out — but that’s not my problem, I was just there to see my dad. Then the unthinkable happened… they called the police. I was completely shocked. I left that place feeling heartbroken and asking God to give me strength. Update: After everything, the facility actually reached out to me. The Administrator team took the time to listen, understand, and make things right. That meant a lot. It showed me that there are still people there who care. Thank you to the great Administrative team for stepping in and resolving the situation.

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Casey Miller

The group at Fairburn Heights is fantastic. The executive director Pamela has been so involved with the residents and updating the space to make the facility more welcoming and homey for the residents. The nursing staff, admissions, environmental services, activities, social worker, CNA’s, and rehab all truly care and love the residents they take care of each and everyday. If you’re looking for rehab and or long term care placement, you won’t be disappointed in Fairburn Heights.

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Belle McClure

My mom came to this facility, dancing, laughing, loving on everybody and besides her mind and what was going on with the Alzheimer’s that she has she was physically in great health. She had no physical issues whatsoever. Upon being here she fell and broke her hip. I was told different stories, however bottom line was no one knew what happened how she fell or where she was. She stayed with a broken hip all night long until the next day, she was screaming out so bad in pain and the x-ray still had not come back so they sent her to the hospital. Five months later now hospice is coming in and I’m about to lose my mother the people here are extremely rude and have the worst attitudes for someone that is caring for your loved one. There was maybe one or two one on one sitters that she had that came in from other places that at the time were our only saving grace. In my opinion this place needs to be shut down if you cannot properly care for people and their loved ones there is no reason for you to be open and collecting all this money from them. I should not be losing my mother right now. She is only 69 years old and she was only at this facility for one year and went downhill rapidly, especially after a resident there was apparently touching her inappropriately and I was told by the investigator that came in. They were all not being honest with each me, and no one was telling me the what was truly going only. Please keep your loved ones out of here and if you do have your loved ones there you need to go every single day and stay on them as I said there are a small handful of people there that care, but it is not enough and it’s not enough to put the life of your loved one in their hands. I know for a fact in my heart that if my Mom would have never been sent here. I would not be losing her right now and so soon. I am thankful now that even though it’s too late, I have her in a great place. She can be comfortable in her final days.

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Vickie Betts

Since My Husband has been there, He has received excellent care. Occupational Therapy was started on a Sunday. The Therapist just wanted to get a feel for the Patient before the true therapy began. Later that same day the Physical Therapist came in. I was there and truly impressed with the level of care They are giving My Husband. The Staff throughout the Facility knows and greets the Family with the upmost respect. I would highly recommend this Facility for Your Loved Ones.