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Deborah Kirby

I wish I had a better review of this facility but I don’t. While there are some capable folks I feel like I am in some downward slide of care.

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Cheryl King

Horrible, saw them withhold food from a lady named Betty. The cart came out and food was given out to folks but Betty got nothing. I ask about her food for her about 4-5 times, and was told not to worry about her. All the while she was crying and begging for food and those 4 women stood there and was laughing at her. Totally sickening. About 2 weeks after that mom was taken to the hospital and the therapist there in the emergency room said that she was the worse case of neglect she'd ever seen. I told the therapist that I'd been trying to go as much as possible and help with her but I had gotten sick and couldn't go for a few days and ever time I couldn't go I guess they ignored her. Her hands and wrist were bloody up under the skin like fresh blood. They have since changed names to Jasper Point, but they have the same staff and same director.

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Debbie Hutson

My father was a patient at Grandview for a short time. We moved him due to the treatment & conditions.The place wasn't clean & the staff was unkind and rude. My Dad being bedridden was left numerous times in a urine soaked bed up to 2 hours. Totally dissatisfied.

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Celeste Earley

The staff is absolutely no help especially when you've never been in the building take your temperature right down your name and who you're seeing and then you ask what you do next and they say just go to the room okay Karen where the hell is their room?... And the smell is ungodly that has has to be one of the worst smelling places I believe I've been in in years it literally smells like a urinal that has not been cleaned in years. And the fact that the lady used the same rag to clean the bathroom to clean the counters off in the patient's room.

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Susan Nicholson

I feel sorry for anyone who is trying to get their loved one into this facility! From the hateful receptionist to the admissions coordinator, there is not one ounce of compassion. The admissions coordinator did nothing to try and help me get my Dad admitted. She would not communicate anything to me about what information was required to get him reviewed to see if they would take him. It was so frustrating! And heartbreaking. I finally just gave up and got him in another facility in Ellijay. The administrative staff at Grandview is the absolute worst!! Don’t even waste your time, go somewhere else for a place for your loved one.