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Amy Barwick

I’m really disappointed with the care my mother received while there after a hip surgery. The rehab staff were great, kind and patient. Speech therapist was also a very kind person. My mom has dementia, so sundowning would start early afternoon every day. My poor daddy, who is in horrible physical condition himself, took care of my mother. We also had someone we pay to help there as well. If we pressed the call button, it might be 15 minutes or it might be over 2 hours before someone comes in the see what you need. Trying to get medication needed for dementia related combative behavior in a timely manner was a lost cause. Trying to get my mother changed when she soiled herself was also a very very long waiting game. Very hard to understand why. I understand completely that my mom was not the only patient there, but when you need something and every nurse on the clock there is sitting at the nursing station, but it takes them another hour or longer to actually do what you asked the to do, is unacceptable. My daddy, who is 75 years old, would be there from 7 in the morning until well after 8:30-9:30 at night. When he got home 2 nights ago, he was called to come help because she was combative. He had been up there well over 14 hours and you couldn’t handle her? You needed to call my exhausted, physically handicapped dad to come take care of her? As if he hadn’t done that all day for you?? He stayed two straight days in a row. My husband just had a very bad procedure done and I wasn’t able to be there to help. I’m outraged by this facility and will be in contact with someone about the care my mother didn’t receive. I do not recommend. Sure, the facility is newer, but the care was lacking to put it nicely.

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Totally Not Ayanna

Coastal Manor has some great CNAS. They really care about the residents and make sure that they are well taken care of. 10/10 would highly recommend!!💕

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Ally Keim

My grandma was a resident here and all of the staff was amazing. You can tell they really take pride in what they do. The staff was very supportive and kind throughout her entire stay there up until she passed away.

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CHRIS DZAMKO

I recently visited Coastal Manor to see a family member. The cleanliness of the facility and friendliness of the staff was impressive. Kimberly was especially kind and efficient. I spoke with the Chief Long Term Care Officer, Mark McKettrick, to compliment Kimberly and we had a conversation which confirmed my high opinion of this facility.

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LaShun Calhoun

This place needs to be shut down. I would not recommend placing your loved ones and the care of this facility at all. The nursing staff they're pretty okay. The CNAs are absolutely horrible Unprofessional and need more training on basic care and needs. The front doors are never secure. You can just walk into the nursing home whenever you feel like it, including the weekends. The place smells like absolute feces, one of the worst nursing homes I have ever been to every time I visit I just cringe at the smell of the place when you first walk in until you get to your person's room that you're visiting. The office staff are complete joke and a waste of time. They need to be replaced with people who willing to do their job and have the skills to make sure that the facility is actually being ran the correct way now they are in the covid outbreak and they are still letting people visit that nursing home. I'm not understanding why they don't shut down until they get there infection within that facility under control. They are not even requiring people to wear masks in that facility. They're just closing the patients door and that's it