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Jay Steinberger

Although things got off to a rocky start, things have improved a lot. The pills are with meals now, the NAs help my wife get dressed and undressed for bed, the therapy has increased so that my wife will be able to come home again soon, she loves the home cooked meals here and her laundry is not misplaced. They’re try real hard to please her. They also are doing the best they can under difficult times in getting my wife to dialysis. I’m sorry about my bad review, it was written from my viewpoint which was a poor observation of what I thought I saw. When you’re there as often as I am, you see only the bad things and overlook the good. Again, I’m glad that my wife likes being there. There’s always room for improvement even at home. I think I was so upset with this place is predominantly because I don’t forgive myself when I mess up with her care at home. I expect others to do more for her in my absence, and that’s really not fair of me to do. They’re human and not perfect, and so am I. If you are looking for a nice place for your love ones to get better, this is the right place to go to. If you read my poor review, then ignore it.

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Gwendolyn

I'm here at Stone Mountain Run. Nice looking facility and clean. Some of my CNA'S are Fatu, Kylee, Jermama, Diamond, Ms. Q, Brittany and Faye. They work hard and are very efficient. There are other CNA's that have cared for me too. They are great as well, but I forget their names bc there are so many. They have great nurses and Nurse Practitioners here. Doctors too come in to see you for your medical needs. I am receiving wound care, OT and PT. The Physical and Occupational Rehab is awesome here! These therapists work hard with their patients. I couldn't walk when I entered. These two therapists, Lee and Shannon had me walking within a week. I have made a lot of progress with the exercises they have me doing. I've even lost a couple of pounds which I needed to! PT and OT Therapists are so knowledgeable and encourage you to work hard and my hard work is paying off. They also have great activities to keep your mind strong and occupied. Brianna, the Activity Director leads in this area. I would recommend.

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Robert Hampton SR

My brother was there for a short period and had to be rushed back to Grady. The nurses were very responsive and stayed until the EMTs arrived. I was impressed with the care and the cleanliness of the hallways and rooms. Look, NONE of the nursing facilities are without issues. I know, as I have had relatives in the Dunwoody, Lenox, Gwinnett & Decatur facilities. However, when I walk into the facility it is CLEAN and you are greeted graciously. The nursing assistant offered to shave my brother who needed it terribly. Little things mean a lot. Every business & every person has room for improvement. The key is to realize improvements are needed and try your best to reach those goals. It is important for relatives & friends to visit and make sure care is appropriate and for family to do their part as well. Not to just drop them off and never visit and expect staff to care more than you do! Make your observations known to staff & management. Work together as team to make the dream work for you, the staff and most importantly your loved one!!! God Bless🙌🏾😇🙏🏾

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Marlene Blair

This facility is VERY run down and in desperate need of repair and remodeling. The room my friend was in was horrible. The bathroom toilet was very low to the ground and not secure. There was no trashcan in the bathroom either. The walls looked like they were last painted in 1980 and very chipped. No pictures or any decor at all. There was no comfortable chair for any guest to sit in, only 1 hard "breakroom" type of chair along with the bed, a nightstand, closet and TV. If a loved one needed to stay the night with you, there was no furniture to allow that to happen. My friend's sheets were not even on the bed correctly. I can't speak to the care of the patience there as I didn't witness any care for my friend while there. I can say that as I was walking down the halls to leave, (which were wide and clean) I heard an older gentleman crying "help me.. help me.." with no one around or responding to his call. I would not consider putting my loved one in this facility.

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Debbie Groom

Please do not put youre loved one in this place! If my son had not arrived in town when he did I would have been dead.I was rehabilitation following emergency surgery and the care was aweful! You were lucky if they answered youre call button at all!I was running a fever and having a very hard time breathing.I requested to see the physician on staff and they ignored that request until I demanded to see him/her again and was told they didn't have a doctor!My son just happened to call to say he was on his way and realized I was in trouble.He told me to put the nurse on the phone and after talking to her he dialed 911 and had an ambulance transfer me to Emory where we learned that I had pneumonia and had contracted a viral illness while at the rehab.I spent 8 weeks getting well in an isolated facility for infectious controll at Emory.My son went back to pick my belongings up from SMR Rehab and was told that all my gifts and nite clothes were destroyed as well as all my narcotic pain killers and inhalers that I brought in with me. They were told that my son would be back in the next day or to for my things so there was no reason to discard my things.I truly don't believe they were discarded.