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nakeshia Williams

Aside from the care of a few compassionate CNAs (and I do mean few), this facility is wholly unsuitable to care for your loved one. The food was consistently cold. If a resident could not get to the restroom on their own, they were left to sit in their waste for extended periods which I have witnessed this myself. When we approached nurses, the doctor, or others with concerns or requests, we were often met with attitudes as if we were an inconvenience. My uncle struggled to feed himself, and instead of assisting him, a nurse dismissed it by claiming he was receiving physical therapy when he fed himself yet he wasn’t receiving therapy in any other form. I walked in more than once to find food all over him and hardly any in him. If we didn’t bring him meals and physically feed him ourselves, I truly believe he would’ve starved. Every excuse imaginable was used to justify neglecting his basic needs. Eventually, tools were finally provided to help him feed himself but at that point it was too little too late. Furthermore, they watched him decline, offering little to no comfort. Staff comments were often unprofessional, unkind, and completely devoid of empathy. We did our best to advocate for him, but were rarely acknowledged or taken seriously. Tragically, my uncle passed away in this facility. When I asked about his final moments, the nurse’s response was, “I have to be careful what I say to you.” That, more than anything, raised deep concern. Why would that be necessary unless there was something to hide? This place failed my uncle in more ways than I can count. It is a heartbreaking experience I wouldn’t wish on anyone. Please think twice before placing your loved one here.

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Linda Scott

Girls on C-Hall is the best.Vee and Ozi.