LEGACY HILO REHABILITATION & NURSING CENTER is a Medicare-certified nursing home located in HILO, HI. CMS overall rating: 3 out of 5 stars. Google rating: 3.6 out of 5 from 18 reviews. Accepts both Medicare and Medicaid.

LEGACY HILO REHABILITATION & NURSING CENTER

hilo, HIMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

563 KAUMANA DRIVE

HILO, HI

Hawaii County

Service Area

This nursing home is located in Hawaii County and serves residents in the HI area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

OHANA PACIFIC MANAGEMENT CO.

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 1.17 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.85 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 54.2% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 63.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.6
18 reviews
Abel Tom Brown

Abel Tom Brown

My Brother has been in legacy for many years needing around the clock. The nursing and aids have been so friendly kind and caring, even when my brother has been very grumpy and agitated at times. Mahalo to all staff and administrators.

Verified Google review
Jeff Mills

Jeff Mills

The facility is nice. The staff are friendly and professional. My low review comes from putting my 94 yr old mother in with a roommate who had an infectious cough. After her five day respite, she's now home achy and coughing.

Verified Google review
Robbie Rose

Robbie Rose

Beware - it looks like a nice place but don't be fooled. The people who are working there (with the exception of the Dr I had dealings with) were professional and caring if overloaded. The first day I was there, no meds were sent with me from Hilo Beniof Medical Center. I was there for PR from a shattered femur - I was made to wait from arrival (around noon) til 8:10 pm for any meds from the pharmacy. When I arrived the room was nice but there was a chemical smell. A worker came in and said he had sprayed for cockroaches. He then proceede to step on 5 or 6. At 11:40 pm I was awoken by one crawling on my face. Terrified I stayed up the rest of the night, drinking coffee. The next day, the arrogant Dr (who would use his ability to walk) would leave in the middle of my speaking. He tried to cut and make changes to the meds I was taking prior to th shattered femur. I left AMA. My family came and got me. Legacy provided a wheelchair but no human help to get me in the car. Legacy treated me with dispect,would not listen to me and the Dr actually treated me a bit like an addict.

Verified Google review
Andrew Johnson

Andrew Johnson

The staff are absolutely incredible! They all knew me by first name from day one and provided very thorough and professional care during my entire time at the facility. Whether the nurses, aides, physicians, physical therapists, anyone at the facility for that matter were amazing! Thank you all so much for everything that you do!!

Verified Google review
A A

A A

A review that is NOT by staff; unreliable staff. You'll never see the same worker twice. The majority seem dismissive and uncaring about things. Most don't even know what is going on and it takes multiple tries to find answers to the most basic questions. Very very poor communication. It's depressing here. If you want a place that does the bare, and I mean BARE minimum, this is your stop.

Verified Google review

Reviews from Google Places for LEGACY HILO REHABILITATION & NURSING CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.