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Heather

I was disappointed! There is nobody at the front desk to open the door. The man that came out of the administrators office was ENTIRELY RUDE! I had to hunt down nurses to help move my client from his wheel chair to his bed and he had been sitting in the wheel chair for hours and had asked to be put in bed 2 hrs before I arrived. I found a bug crawling in his bed. The one CNA was entirely rude! They left dirty pampers in his trash cans! The room was cold and we couldn’t figure out how to get the heat to work! Their own staff didn’t even know how to run it! When they rolled him over I had to jump to make sure his head didn’t hit the bed side table! Completely disappointed! The rooms are dingy and dirty. It’s a sad place with rude staff and it’s sad to see. There reviews are high and I honestly DONT know how that’s possible! The nurses station alarms were going off left and right for bed monitors which tells them a resident is out of bed or had fallen and they went off for 20 minutes before someone came to turn them off. Not to mention I was waiting at the nurses station for a nurse for 10 minutes she didn’t even know I was sitting there because she had her face in her cell phone texting and giggling when she finally decided to look up she was startled which tells me she knew what she was doing was wrong! At some point an admin should do there job! And frankly your admins should be kind hearted people the man in that office was so rude and cold it was heart breaking! I will NEVER recommend this facility to another family again! By the way you only get one star because I had to rate you with at least one to post but in all honesty I would have given this place a NEGATIVE 5 stars if I had the option!

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Carol DeLaRosa

The Team at Life Care Boise are amazing I am so happy that my sister was there for her therapy and that in such a short time she made such an amazing improvement. This I am sure was due to the positive attitude of the entire staff from the nurses to the aides to the activity director the therapy staff they all worked so well with my sister and always had that smile and positive attitude. When I had to leave to come back to Missouri I knew Evonne was in good hands. Thank you again for your loving touch to all the residents,

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Heather Collins

The team at LifeCare Boise has worked incredibly hard this past year, and the results show. The positive changes coming from their leadership team have made a noticeable difference in how they care for their residents and how they function as a clinical team. There’s a clearer focus on accountability, clinical excellence, and supporting staff, and it has created a better environment for everyone, especially the people who matter most, their residents. Seeing these internal improvements reflected in a five star CMS rating was a proud moment. Achieving that rating through real operational change, rather than just checking boxes, speaks to the strength of this leadership group. The teamwork between nursing, operations, quality, and support services is stronger, communication is more direct, and staff feel more empowered to raise concerns and help solve problems. The leaders challenge the process respectfully, listen when it counts, and follow through on commitments. These changes have supported better outcomes, higher standards, and ultimately the level of care our residents deserve. Proud of this team!

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John Bicandi

Atlas transportation has had a wonderful business relationship with Life Care Boise! Awesome staff! Addie the front desk is great. Austin in admissions is top notch. John the CEO/Administrator is a great man! We love working with this great partner in healthcare. They show great care for our senior population!!! 5 stars!!!

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Rebecca Barnett

I can’t speak highly enough about the staff at Life Care Center. The kindness, professionalism, and a genuine sense of care from every nurse, caregiver, and support staff member who went above and beyond to ensure we felt comfortable, respected, and well cared for. They were always patient and attentive, whether it was answering our many questions, offering medical updates, or simply providing emotional support. It was clear they truly cared about their residents as individuals, not just patients. The compassion they showed made a challenging time much easier for our entire family. Thank you to the entire team for your dedication and empathy. Your hard work does not go unnoticed, and we’re deeply grateful for all that you do.