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Katie Knudsen

The staff is what makes this older facility truly shine. They are amazing and kind. I take a plethora of medications and they were on top of them. They also worked hard to keep my pain in check from the moment that I arrived. While I was there for a problem related to my total hip replacement, many were there with memory problems. I watched as these nurses gave round-the-clock true care to those who could not say thank you. I have insomnia, so I saw at all hours how helpful and kind they were. My stay through the holidays was actually made joyful, not just bearable. Thank you so much, Creekside!!!

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Nichole Febbrini

My experience with creekside has truly been a gift. In this difficult time, the care team really did go above and beyond to help my family navigate next steps of what life looks after his hospital stay. I couldnt be more appreciative for their quickness to address any question we had especially with this being our first go at rehab. Thank you all!

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Cait

Do NOT put your loved one at Creekside. My uncle was placed at Creekside and his health drastically declined. They neglect their patients. This place is getting shut down and I'm determined to make that happen. I am disgusted with the way my uncle was handled in there. They are rude and do not care for your loved ones. I will be filing a BBB complaint.

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Krisie Bozzuto

I can't tell you the amount of love and respect that I have for the staff at Creekside, they have treated my dad like one of their own. Even after he checks out, I have to make sure I say goodbye to them, they feel like part of my family. I always feel they are giving him top notch care, keeping him safe and trying their hardest to help him improve and move forward. They have been a huge part of my life for over a year and they hold a very special place in my heart.

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Bri

Absolutely terrible place! They are always short staffed and leave call lights on for too long. My uncle says he has been trying to get a shower, and when i asked the staff apologized their shower aide was pulled and they have been trying to get as many shower as possible done. Another incident was my uncle needed more ice water and had his light on before I even showed up to visit. It stayed in for 20 minutes after i arrived and finally I went to get him ice water myself. When a memeber of staff finally came in, the onky thing they had ti say was "I'm sorry we are a little behind today and we are doing the best we can." That is unexceptable. At prior visits it seemed a little bit more organized, but recently it has gotten worse with each visit. The DON and ADON seem to know nothing of what actually goes on in the place at all. Many times when I've come in to the facility I overhear staff saying they never see their bosses or even some have said they dont even know who they are. The halls smell horribly, they smell of sewage constantly its disgusting. The rooms ac and heating is the weirdest things I've ever heard of. I've had several staff members tell me that the thermostats are grouped into several rooms and that they can't try and change the temperature due to it causing the whole system to fail. They keep saying "Maintenance says we cant move them, or it causes the system to just completely turn off. I know it's cold in this room, I can get another blanket but I can't touch the temperature. But at least it's cold in this room, the others are boiling." Let alone the fact my uncle has thin skin, but they have rooms that are on the hotter side in the summer time. I'm curious to see if during the winter the rooms will feel like the outside. That would be charming. The kitchen as sends out the weirdest things for them to eat, and the smallest portions I've ever seen. They have this biscuit thing with a watery gravy full of peas and carrots and meat....this is supposedly turkey pot pie? Or for breakfast they send out a thick rectangle of egg that is supposed suppose to have cheese in it or sometimes ham? It looks disgusting and smells awful. The best part about meal trays is the fact my uncle only recives a small 4 oz thing of organe juice. I've seen him ask many times for someone to bring him another one and only half the time they bring him another one. On top of all these I hear the staff constantly talking about how they have a scheduler that can't find shift coverage. I've heard multiple times that they need to find their own coverage, as they loudly complain about it in the hallway. They are barely staffed and it feels like they have several issuses happening. I honestly thinking of having my uncle removed from the facility due to all these issues. This is a terrible terrible place. Oh and most of their 5 stared reviews are from staff for a T-shirt. I had that told to me too. Don't put your family member in creekside you'll heavily regret it.