D

Deborah Lewis

My mother was recently placed at La Bella for wound care but did pass away while residing there. I found the entire staff to be very attentive and caring. The family was updated and all questions were responded to and answered quickly by the Nursing Director. Wound care and PT were professional/positive with their treatment. I felt satisfied knowing she received the best care possible..

C

Christie Sands

My mother has been there the last few months temporarily, the staff has been wonderful. I think these places get bad reputations because family members do not stay involved. My mom has been comfortable since day one, Scott and Kendra are great administrators 💜 our family highly recommends this facility if this is your families choice.

J

Judith Brown

I have had a positive experience whenever I visit my loved one. Everyone has been accommodating! One day, I stopped an administrator momentarily to ask her a question as she was about to go to a meeting. She was professional and genuine! This evening, I was a few minutes late in leaving. I asked the Custodian if he could let me out? He ensured the area he was working was secured as the resident's safety was a top priority. He accompanied me to the front exit. He was professional and courteous!

A

Anne Schwarte

What an amazing place! So glad to see that there is still an home for our most vulnerable that has a staff that really care for them! Staff treated me warmly and were very helpful helping me navigate the home! When walking through the halls, I saw staff greeting residents by name. When my friends room mate had trouble with the remote, 5 staff members came to the room to assist, or to learn how to fix it for others. When my friend needed a different flavor of Ensure, two staff members helped, and had to go a great distance to get it for her. I am very impressed with LaBella, and so glad they are in my area!

L

Lisa Everitt

If I could make this negative stars I would. Both of my parents were admitted for different issues. They were able to stay in the same room. However this meant that my father was the primary care taker of my mother during their stay. It took several days to reach the receptionist. Messages were left for the nursing staff with no response. Response time for issues seems to be 4 hours. 4 hours for a cup of water, 4 hours for MD response to a hallucinating agitated pt. Etc.MD rarely on site and does not respond quickly or come on to evaluate changes in health on weekends. Eventually reached administrative staff who were very receptive initially but discharge was held up and no reason was given. No return call. My mother was going home on hospice and everything was arranged. This is not where you want your loved ones to be when care is needed. This is certainly not where you want them to spend the end of their life. I am horrified by the lack of care and attention provided by this facility. Do not allow the treatment of your loved ones to be left in their care