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Eduardo Gil

We had a family member stay at this facility, and the experience was truly outstanding. The staff provided exceptional care and showed genuine compassion and professionalism throughout their stay. We are very grateful for the support and attention they received.

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Megan Gil

From the moment we walked in, it was clear that this skilled nursing home truly puts residents first. The staff is exceptionally compassionate, attentive, and professional, treating every resident with dignity, respect, and genuine kindness. The nursing team is highly skilled and always responsive, ensuring that medical needs are met promptly and thoroughly. The facility itself is clean, welcoming, and well-maintained, creating a comfortable and safe environment. Activities are thoughtfully planned to keep residents engaged, stimulated, and socially connected, which makes a noticeable difference in their overall well-being. Communication with families is excellent—questions are answered promptly, and updates are provided with care and transparency. Knowing that our loved one is in such capable and caring hands brings incredible peace of mind. We are deeply grateful for the dedication and heart shown by everyone here and would highly recommend this skilled nursing home to anyone seeking exceptional care for their loved one.

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Karylin Clevenger

My Aunt was a resident with Alden and the experience was nothing short of fabulous. From admissions to housekeeping to personal care I could not have been more satisfied. The facility is spotless, there is no odor, and the residents are either engaged in activities or resting comfortably. The staff goes above and beyond and the communication with us was perfect.. they kept us informed and we're compassionate and caring. I would highly recommend Alden!

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Lisa Tobolski

My father stayed here 10 days after at hospital stay. The building is clean, updated and well maintained. My problem is the lack of communication and conflicting information between the admissions director, case worker and the physical therapists. I had to have the hospice liaison help get things straight. Thank you to the nurse that was on duty Saturday August 9th at 4pm. She was very helpful in contacting the doctor and getting actual pain meds.

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Lexi S

I cannot share how amazing this place is from the front desk staff to the nurses to the kitchen staff. Everyone is fantastic! Alexia the administrator has been incredible and so easy to work with throughout every step of the process. If you want your loved one to be treated like family, have them go to Alden of Waterford!