PEARL OF ORCHARD VALLEY is a Medicare-certified nursing home located in AURORA, IL. CMS overall rating: 1 out of 5 stars. Google rating: 3.4 out of 5 from 162 reviews. Accepts both Medicare and Medicaid.

PEARL OF ORCHARD VALLEY

aurora, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2330 WEST GALENA BOULEVARD

AURORA, IL

Kane County

Service Area

This nursing home is located in Kane County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

PEARL HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.76 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.20 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 51.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 58.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
162 reviews
Jorge Rodriguez

Jorge Rodriguez

Very slow service when it comes to a patient need such as bathroom assistance i was there with my mom and she needed assistance i called the RNA and shes like im passing out trays not sure what is more important to leave a patient waiting for 45 min to be changed. Very bad attitude by the RNA

Verified Google review
C J

C J

Do not i repeat DO NOT send your loved ones to this hell hole. My 90 year old father was in here for 2 weeks for rehabilitation after being in the hospital & ended up sick & passed away! The staff yell at each other & argue with patients. He was neglected & never once did anyone check on him while I was there. Was in pain all night. The last time I talked to him he told me he had stories to tell us after he got out. But that never happened. This place should be investigated!

Verified Google review
Sherry Rainford

Sherry Rainford

We have some great CNAs but there is one that stands out. Her name is Makia, she's very caring about the people she takes care of. She's a very hard worker and never complains. Besides all this she's going to college.

Verified Google review
Amada Soto

Amada Soto

This place is horrible.. they totally neglect the patients. Especially those that made need it more .. my mom is in here they completely ignore her unless they know we are going than they try to get her cleaned . Went and sat with her for a few hours not once did they come in and check on her . Her roommate was pushing the call button for herself and yelling for a nurse for about 15 mins before someone came to attend to her saying she had not gotten her morning meds yet keep in mind it is now almost 11 am and that she needed changing .. my mom is not able to walk or yell so not once meanwhile did the peak in to even check on her she could’ve been on the floor for hours and they will not even know Later my brother went and she still was not changed he had to go out a call a nurse . The nurses are just huddled around laughing on their phones .. Meanwhile there was a resident choking in the cafeteria without them knowing till someone came out to tell them Horrible horrible place do not take your loved ones

Verified Google review
Nina

Nina

This facility does not treat its patients well. The nurses do not take care of those living here. My loved one is being talked down on and not given the medication they need when directed. The faculty are known for ignoring the patients.

Verified Google review

Reviews from Google Places for PEARL OF ORCHARD VALLEY. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.