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I want to share my experience with Briea of Belleville Nursing Home, because I wish someone had warned our family. I do not wish this place deserving a star at all. In our experience, communication was extremely poor. My mother was found non-responsive around 9:00 a.m. and was sent to the hospital — and our family was never notified. We only learned about it later. Even more concerning, she didn’t arrive at the hospital until around 1:30 p.m. That delay has left us with many unanswered questions. Cracks in the walls outlets missing, double up the rooms 2 people in 1 small room having to share. When we tried to get information, staff were often rude and dismissive. Many times walking the halls, staff were on their phones instead of attending to residents. It felt like an “easy paycheck” environment rather than a place of care and compassion. What you see online is not what you see in person. The photos and image they present do not reflect the reality we experienced. If you are considering this facility for a loved one, please find another one and if you must ask hard questions, visit in person, and stay vigilant. Our family deserved better — and so did my mother.

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K Jones

Went to visit a patient there for rehab. The 1st thing that hits u in ur face is the strong urine smell. All the crap in the hallways. The deplorable conditions broken dirty disgusting walls floors walls bathrooms. Read these comments from years ago nothing apparently has changed corporate has DONE NOTHING. SHAME ON YOU

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Mrs. Sykes

My father was at this facility for almost 3 months and I must say, it wasn’t a horrible experience. The nursing staff was very patient with him, and even called us when he was having a bad day and when he requested to speak to us. The Administrator always listened to our concerns and responded to us in a very timely manner. She truly cares about the patients❤️ The DON was a great listener and handled situations appropriately and fairly. The social services department made sure my father had everything that he needed to discharge home. The therapy department rehabbed him to the point that he was able to talk and swallow again, stand up, and take a few steps. We are very grateful that any concerns that we had were addressed in a timely manner🙏🏽

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Comis Waddell

My mom went to Bria for therapy after her total hip replacement. I was extremely skeptical at first sight. We did not have much options so we made it work. Pros The staff were very kind and helpful. Bree was super amazing and would help my mom with little requests that she had. The social worker, Melissa is also amazing and was helpful when we needed to get some stuff sorted out. Cons The facility needs an update The rooms are old and the bathrooms need to be updated. Overall, it was not home. This was temporary and I was willing to step in and help in her care to make things easier for her. My mom did not care for the food so I made her food. She preferred for me to do her bath and so I did sometimes. If you are able to participate in the care of your love ones, please help! It makes a world of difference. Thank you to the wonderful staff at Bria for the care you provided to my mom. We appreciate your hard work and effort.

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valeria wofford

The website pics for this place are totally deceptive. My Mom didn’t feel comfortable at all and ordered me to take her home or find somewhere else to go. The building is in bad shape in the back area and needs total repair and rehab. My Mom was on the 400 hallway. Trash was everywhere at 8:30pm on Friday when I arrived and the hallway and rooms smelled of urine. Her dresser was old with fluid stains that hadn’t been cleaned or wiped after laying some type of wet yellow substance there. I showed the RN and she said yes it looks like something was there, but didn’t bother to clean it or instruct someone else to clean it. It was dried up, so obviously it was there for a day or two. The restroom in her room had a big whole at the bottom of the wall so you could see straight through the restroom from her bedroom. I would not recommend anyone to place their loved ones here. Also we couldn’t find a doctor to discharge Mom on Friday so I discharged her myself AMA. I tried having her records transferred to a different facility, I called several times and left messages with medical records and the social worker and could not get an answer until today, just to be informed that they do not transfer referral paperwork or records when a patient is discharged AMA. There was a metal pole in her room, an ant crawling on the air conditioner and her neighbors colostomy bag kept leaking. I didn’t take pics of her due to privacy.