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Karrin Hawkins

I wanted to like this facility and hoped it would be a good place for my father's rehab, but it was not. My father was admitted ---while also finishing a 6-day course of antibiotics for an infection---from the hospital to get rehab for strength and mobility. After the antibiotics ended, no follow-up or testing was done---it was "ordered" and told us the blood work would be done, but it was never carried out. Nearly 2 weeks later, he was so sick, I had them call 911 and he went into cardiac arrest immediately in the ER due to the infections and the "deadly rhythms" they put on his heart. He died in the hospital shortly after. There were also serious care failures. One night, he was never put into his bed and slept all night in the chair---no one ever answered his call button he told us the next day. He got some decent rehab---he did NOT get the medical attention. I share this so other families carefully consider medical oversight and responsiveness when choosing this facility. I really wanted to like this place; the one plus was the social worker who was there to help me through the steps or working with the insurance; she was helpful and friendly and communicated well.

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Laura Smock

Therapy department is great. Otherwise, not a good experience with office staff. Dishonest and withholding of information/funds. Tried to communicate many different times via phone, Email, and an in person meeting- still not able to resolve any of the issues.

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יונתן שוורץ

Next level care!! I’ve been to many nursing homes for my family. Goldwater has a unique special way of treating everyone like they’re part of a small close family.

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Cheryl Shook

My mother was sent to Goldwater on hospice and they couldn't have been more compassionate, kind and patient. We feel extremely blessed that is where my mom spent the last several days of her life. The nurses and staff were so compassionate not only with my mom but with our family as well. My mom experienced another nursing home (in Normal illinois) back in November for several weeks. After that experience i couldn't imagine having to place her into another nursing home but Goldwater was exactly the opposite and treated her and the entire family with respect and compassion.

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Teresa Davis

After a hospital stay we had to move our brother to a skilled nursing facility for rehabilitation. With his determination to get better and all the staff at your facility he was able to go back home. We were so impressed by the team of caring hardworking people who made this possible for him. Every day I went to visit he was happy and taken care of extremely well. Even when things got busy all the staff worked so well together to achieve the best care possible. From administrative, nursing, techs, therapy, dietitian and maintenance staff we were thankful we made the decision to place him here. Thank you to ALL the staff at Goldwater Care for "caring" about our brother like he was family. Family of K. Schroader