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Earlene Rhodes

The staff are friendly and helpful. The administrators are easy to talk to and accommodating. I like that the place does not have an order. The rooms can be a little brighter with some needed paint work.

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Alexis Ramos

Do not bring your loved one here!! I was here for a few weeks last year and it was horrible! Alot of the staff are rude and we're not understanding of my needs. I feel sorry for the people who can't communicate or that have no family to check on them. I wasn't able to talk when I was the but I could communicate with my cell phone by typing in the notes. You will hear constant screaming throughout the night and it's unsettling because you don't know if someone is being mistreated or they're not being careful with them. At one point my catheter became clogged and I could not urinate, the pain was excruciating! No one did anything about it. Luckily I had my phone and I texted my mom that she needed to come immediately because it was an emergency. When she arrived she saw how bad the situation was and immediately told the staff to call an ambulance. That's when they finally offered to try to do something about it but it was too late, I needed to go to the hospital. It was so painful but in a way I'm grateful it happened because it was my ticket out of this place. I went to Christ hospital and they confirmed I had a urinary tract infection. I let the hospital social worker that I didn't feel safe at Burbank Rehabilitation Center and they found me a spot at Warren Barr South Loop (which wasn't perfect but it was a massive improvement over Burbank) Do not bring your family member here unless you don't care about them!!! There is so much else wrong with this place but I've already gone on too long...

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Katherine Purcell

Nice staff and easy to sign in and out of the facility. Additionally, if you provide your mailing address they will keep you updated with n events and any issues

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jose Pereida

The staff is great. They are helpful, nice to the patients, they advise the family of anything that can make the patients life better. However the facility need work. Walls are patched but not repainted the lawn is overgrown, there is a pothole in the middle of the parking lot. It can give a bad feeling to those who are just passing by without getting to know the workers.

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Delores Edwards

I've visited this facility on several occasions. Staff very nice and accommodating. Atmosphere is home like. Nurses are friendly and quick to answer any of my concerns regarding love one. Management team rocks! During my meeting care plan meeting, the MDS coordinator very knowledgeable and explained my loved one's condition very well. The DON & ADON were in attendance and explained all medical conditions and medication usage well and welcomed me to personally call them with concerns by giving me their personal phone numbers. I love it! Thanks to all staff, especially Catrina, Mikel, and Kianca. The administrator rocks too, I don't know pronunciation of his name but he's personalable and accommodating as well. Keep up the good work!