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Anjoli Daniels

This place needs to close NOW !!! Patients have allergies and dont eat certain foods but ate told eat this or nothing. My friend went all night with nothing. Told there are no substitutions. Now let's talk about the STRONG ODOR OF URINE that greets you at the door !!! NASSSSTY!! Nurse Sala is soooo nice i really like how she takes care of the patient’s. She loves on everyone the same. NEED MORE LIKE HER!!! Clean up the urine smell and give patient's choices everyone dont eat everything. Heard of this place before but to have a friend there its soo crazy to see her experience what people talk about. SOME of the CNA are so lazy in there.

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Lisa Sloka

If I could pick a negative 10 they kept my fiance there for 3 and 1/2 months stating he was there for mental issues the only medication he received was vitamins they were trying to not allow him to come home I in fact did receive him finally after I went there and fought for him they've blocked his link card and medical. I am hiring a lawyer after what I saw lady walking down hallway asking for her clothes she was naked.

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Hart

Patients have been observed banging on the windows, and in some instances, engaging in inappropriate exposure. There have also been cases where patients have left the facility and wandered through the surrounding neighborhood. Additionally, staff could improve waste disposal practices, as biohazard bags are frequently seen on the ground in the alleys near the building.

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renee nelson

0 stars! My father was transferred here without my knowledge. The facility claims they didn't have any information on him when in fact they didn't even try to find his family. I have been searching for him for 3 years. He died without any family by his side because no one tried to help him. You can google his name and all of my information comes up. They refused to tell me how he died or where his remains were. They are a horrible nursing home that should be closed down. Shame on them!!!

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Showanda Bunch

If I can give Bria of River Oaks 1000 zeros I would. I don’t understand how and why this facility is still running. It is with a deep regret that I must convey the following information regarding my review. My sister holds an irreplaceable place in my heart and life. The decision to entrust the care of loved ones to a facility is made with the expectation of diligent and compassionate attention. Regrettably this trust was violated in the case of my sister Angela. She is currently engaged in a strenuous battle against an untreated infectious pneumonia a condition exacerbated by the negligence of the facility responsible for her well-ring, Bria of River Oaks. Despite my repeated concerns regarding Angela’s excessive sedation and declining physical condition, my alerts to the facility’s administrators, CNAs and nurses went unheeded with no corresponding documentation in her medical records unless I go to the nursing station to point it out to them. Angela, once an active Dementia Alzheimer’s individual, has suffered a drastic deterioration in her health, rendering her unable to feed herself or engage in the activities she once enjoyed, (walking around). My persistent communication with the facility’s management yielded superficial responses, with no tangible improvements in her care, I really tried to give them the benefit of doubt. Tragically the Director and the Director of Nursing, Tolsin and Yougonda, has failed to take meaningful action in this regard. Although, Yougonda finally responded to my email but it was not with compassion, it was with… let me just say this bla bla bla to state, that she replied back. Not to mention never reached out to me by a phone call only once early on in the first attempt email. I sent 2 email attempts to try and give them the benefit of doubt. Well the ball was dropped and and the whole staffing system missed the mark. Now that my sister is fighting for her life, I pray that she does not have to have this surgery that the hospital is suggesting but they are running tests. Bria staff lack Support, Empathy, Compassionate etc… you can forget about the social worker’s there, they all hides in there offices. I have to acknowledge Rebecca who works in finance, Laticia a young CNA lady who aide my sister for a month, because they rotate. Boga and Abby tried to help. But from the rest of the administration team, Mo, Tolsin, Yougonda, Yinker, a social worker at the time was on my sister as her social worker hides in her office, I did ask Bria to take her off my sister’s case because she did nothing as a social worker.!! All the CNAs and nurses who cared for my sister caused her to be in this situation to be fighting for her life. The CNA’s definitely don’t care Ms. Betty or Tamika, and nurse Sara and so on in my opinion. The one thing that the nurses do; do on time and sometimes late with that is giving my sister her medication that causes her to stay groggy. Most of the CNA’s & nurses are from another country and there to get a check only. You will never see there love ones in a nursing home in my opinion. Not one of the CNAs or Nurses wore an I.D to know who they are when a problem arise and you report it to upper management. The first thing they ask is what’s the CNA or Nurses name. I constantly reported this issue to them, not wearing I.D’s. My brother-in-law witness a patient getting smacked in the head by one of Bria’s employees in the dining room one day where they eat and my brother-in-law reported it to upper management… The employee was sent home that day but returned and is still working with patients. Tolsin told me that they let him go and that wasn’t true because I saw the employee everyday since then. I would rather be short staff with few good workers who have a compassionate heart than to be full staff with employees who has hate in there hearts for patients. I love the Lord and my God tells me nothing goes unnoticed. God said to me, I have the world in my hand. So, whatever Bria employees who think they are getting away with miss treating a patient God got you.