INTEGRITY HC OF CARBONDALE is a Medicare-certified nursing home located in CARBONDALE, IL. CMS overall rating: 1 out of 5 stars. Google rating: 3.2 out of 5 from 31 reviews. Accepts both Medicare and Medicaid.

INTEGRITY HC OF CARBONDALE

carbondale, ILMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

120 NORTH TOWER ROAD

CARBONDALE, IL

Jackson County

Service Area

This nursing home is located in Jackson County and serves residents in the IL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

INTEGRITY HEALTHCARE COMMUNITIES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.37 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.61 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 88.9% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 69.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.2
31 reviews
Laura Reams

Laura Reams

Unprofessional care. Had to give management the exact same doctors orders at least 4 times post surgery before the staff even came close to following orders when my grandmother was there. One "plump" nurse even stepped on wounded foot.

Verified Google review
Dan Petrie

Dan Petrie

Integrity Healthcare Communities the absolute shadiest company I’ve ever done business with. They booked our staff for 3 straight months in all buildings and racked up over 500k in staff and sold their buildings for $10 played the shell game and ran from us for 4 years. We received judgements in February. Almost bankrupted our company. There is nothing integrity about this company and I hope no resident ever steps foot into those buildings ever again. The shell game doesn’t mean you’re not guilty it means you just played dirty. They also were sued by a resident and she was issued a judgement in almost 500k from One of their buildings and they didn’t pay her either. But here they are operating multiple buildings in Illinois, under a different LLC. Scam artists.

Verified Google review
LeAnne Kilman

LeAnne Kilman

It is disgusting. So dirty and smelly. I wouldn't put my enemy in there. It's like walking into a nightmare. Go see for yourself. This place needs to be shut down. The owner is not spending money on the patients. How awful. My heart breaks for those poor people. The owner should be ashamed.

Verified Google review
Erika Alongi

Erika Alongi

Integrity Healthcare of Carbondale is a team on a mission to be the very best they can for their residents. The compassion and caring for residents that you see from employees in every single department will melt your heart. Check out their Facebook page, this building is only getting better every single day. A lot of renovations are in progress to give the building the a look that matches the existing high quality of care. The teamwork, passion and hard work from employees cultivates so much fun for the residents! You can’t help but to join in for some laughs!

Verified Google review
Dave Johnson

Dave Johnson

Integrity is a great place to help with your elderly loved ones. The staff is always friendly and kind. They are doing so much every day to freshen up the facility and the patient rooms in order to make a stay here as pleasurable as can be.

Verified Google review

Reviews from Google Places for INTEGRITY HC OF CARBONDALE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.