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Lucas Rudenga

I was here a month or so back, and boy oh boy. Firstly, I have kidney and liver failure and at the time of my visit, I could barely walk with a walker and needed help getting up off lower elevated surfaces. 1. No transport, they just sent an Uber to pick me up at home, and the staff took easily 30 minutes to come get me and the rude lady walked ahead of me directing me to my room. They also had no clue who I was or what I was there for, so they stuck me in a room with a twin bed so low to the ground I could not stand up to walk to the bathroom. I also had two roommates. 2. Rooms were filthy, with dust caking the floor, knats on the walls, to the point that they sprayed bleach to kill them. Bed bugs too, and no power outlet to charge your phone. Cigarette smoke from inside the facility seeped into my room to the point I actually left the facility the same day. I could've sworn smoking inside a public building in IL was outlawed in 2007, but whatever. You need family to sign you out. 3. Staff were incredibly rude, one of the social workers took my vape from me but the cigarette smoke kept flooding the place. You ever see "one flew under the cookos nest", this place is worse. Inmates literally run the asylum, I had one guy "ask me" for money and a phone, and he would just enter my room without a care. Same with most of the patients. There was a worker who was yelling at my frail Vietnam vet roommate for messing with the TV, when said veteran moved slower than a snail and barely moved the second he lied down in the crappy beds. 4. I suggest the feds to investigate this place and shut it down. The patients aren't getting care they need to get back on their feet. And without insurance their prices are just as high as Victorian village, a seemingly much better alternative. This is where you send hated family members to rot. Feds, please do something. Terrible is an understatement. Update: this place just got fined 2,200 dollars for 2 class b violations of the nursing home care act from March 2025 to June 2025. Hopefully y'all get fined to oblivion for what I endured. The 5 star and 4 star reviews are so obviously faked, I reported them for being harmful. Imagine having to fake reviews to stay above a 2 star rating. Yikes.

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Dennis Ohlinger

There's no wonder they omitted pictures of the inside. The mouths on some of these staff. Had me asking, 'do you kiss your mother with that mouth?' Cee

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Mia

This place is terrible bugs in the residents rooms. The beds are not clean the residents don’t look like they get the proper care. Staff is rude this place is terrible. I would give this place no good review. There is no air in this place. IDPH really need to come and shut this place down. These people here really need better care having them stay in bed all day isn’t giving them the proper care.

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Kim Burke

If I could give this place zero stars I would. I have had two different relatives in this place, not by choice. My first cousin who was there for rehab died because of the neglect she received at this facility. I had to keep fighting for her to get any rehab services, I truly believe they wanted her to be a full time resident. It was a constant battle to get her care. I had to request family meetings just to get anything done for her. She missed a lot of her outside doctor appointments because there was no transportation. They blamed it on the transport company but when I contacted them they said they had no order for her to be picked. When I confronted the facility about it, they kept passing the blame. So many times her procedures were delayed because of this, even her surgery was delayed. I finally had to transport her to her appointments at doctor’s offices and the hospital. Don’t get me started on the physician who was assigned to the facility. When he was there, he was useless. That’s why I had to demand her personal doctors see her. The place was always filthy and smelled horrible. In my cousin’s room there was black mold on the ceiling tiles above her bed. I can guarantee it wasn’t just her room. I had to come pick up her laundry because whenever the facility did her laundry some of her things would go missing. I had to get her a lock so she could lock her important items up so they didn’t go missing. According to her the food was blah and they never got enough to eat. I had to request extra portions because she was losing weight. She wasn’t a big person to begin with. I ended up contacting the ombudsman for the facility and filing a complaint. My cousin was there for about two years, the Covid epidemic didn’t help the length of her stay. Unfortunately, by the time they got there to investigate, my cousin had been taken to Christ Hospital by ambulance where she died a few days later. My cousin was just a paycheck to them. Recently (past 6 months), another cousin had gotten transferred to CRN&R from a hospital and he received very similar care. He kept having to fight to get rehab which was why he was there in the first place. He too asked for outside food and snacks because of the quality of food served there. They also were not making follow up appointments for him. He finally had enough and signed himself out against their medical advice. Since being home, making his own appointments with his doctors, he is doing much better. Two years difference and no improvement. Very sad. Not even the same administrators.

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Tom Fox

I cannot even begin to imagine how this filthy, disgusting place can remain open. If you love your friend/ relative, you should not send them here. It appears more of a prison than it does a nursing and rehab facility. The meal rations are small and cheap. Rooms are filthy and uncomfortable. Despite their website mentioning crafts and activities, I have not seen and offered. My friend has been there for 9 months and has been robbed multiple times... 3 cell phones among other items missing and I cannot get the staff to do much more than verify that the items are now missing. I have witnessed a fight among residents in the dining area. The furniture throughout the facility looks like something that even Goodwill would throw out. Unless you are paying for a private room, expect to get two other roommates. No privacy and I have never seen a working TV in a room there. In the winter, nothing more is given than a sheet and a flimsy blanket. My friend said he was freezing. Look at the photos I posted, the "new" bed is caked in what looks to be fecal matter.... Also, over 75% of the time I call, I don't get a call back. They make excuses that nurses are too busy to give a phone to the patient and of dozens of messages left for social services to call me back, have not been returned. This is THE WORST nursing home I have ever visited. Parking is also terrible too. During the daytime, good luck getting a spot.