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Daughon Langner, Psy.D., BCN

Our experience with Alden Lincoln Park has been mixed. My father has lived there for almost 6 months. Most of the staff are incredible and what you would hope of people devoting their lives to help vulnerable people in need. The social worker has been extremely caring since the beginning, wanting to take the extra time to inform us of all the strengths and weaknesses of the program so that we could make informed decisions. The local administrator at the building, although very busy, seems kind and eager to help when he’s available. My father‘s direct care nursing staff and CNAs are very kind and take the time to get to know his unique needs and personality. Often it feels like they are thoughtfully caring for family members while I watch them work. I genuinely enjoy watching them work and bringing my children there to learn from them about what a kind work place can look like. The dietary staff in the kitchen have been very conscientious, helping my father‘s unique diet and checking in with me to make sure we’re on the right track for his best health. One thing that sticks out is the Director of Nursing. Several times during the past months I have seen her talking in a derogatory manner towards the staff. Patients overhearing these interactions would become agitated and anxious. I assumed I kept catching her on bad days. Recently, I personally had several negative interactions where she cornered me, brought in her staff to watch, and talked to me in a shaming, bullying, and emotionally abusive tone until I was in tears. My father who witnessed this incident was also in tears. I am still shocked that she would talk like that to anyone while at work in a position of authority, in front of staff and patients. I leave my father at Alden, trusting that he will be in safe hands. It’s frightening that somebody in authority would behave that way and treat direct care workers, family of patients, and likely patients in such an abusive way. Patients in facilities are more likely to experience abuse when supervisors are demeaning and emotionally abusive to their staff. It all runs downstream. I think with some changes, Alden Lincoln Park could be a truly peaceful and healing community.

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David Lee

I can only say that when I was trying to reach nursing staff to get information about a resident, the operator transfers me, and it just rings and rings and rings. This happened twice on 5/25/25, the first time it rang for 11 minutes (see picture). No one ever picked up. If this is their response to phones, I only suspect their response to a resident's requests must be subpar.

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Yo soy gemiux Navarro

I do not recommend them in this rehabilitation center. The administration is the worst. They don't care about the residents. This place is worth crying about, the residents are poorly cared for, I'm telling you from someone with experience, the electric beds are deflated, the residents are made of toilets. It's not fair that they are making money to have them like this. You go through the hallways and see the sick in bad condition. This place was much better and more attention when Mary, Ruben, etc. were there, they had more love for the residents, the nurses on their side. Now with these coordinators there is nothing to do with it. I actually don't give even one star for this place.

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Jeffery Key

This place is a run down dumping ground for unsuspecting patients. Was brought here directly from hospital after seriously major surgery and had no idea. The food is cold and weird, served when they feel like it. I arrived with my prescriptions and orders, but it took 2 days, TWO, before I got meds. The awful pain I was in was exasperated by the torturous electric bed that did not work! Are you kidding me? When I get out I will work to condemn this place. As for reviews with higher stars, be warned that they MUST have been done by the owners. Or by people used to living on the street. Stay away!

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Colette Connelly

I will try to make this review as short as I can however I have so many nice things to say about this facility and the staff that it will be hard! My sister has been here for 2 1/2 weeks now and she is getting the BEST care possible after a stroke. I live a block away so I am always stopping in at all hours. We also have a private Care Giver coming 3 afternoons a week. The point here is that it never matters which shift of employees are on, they are amazing. They care, they do their absolute best, and they keep me informed about EVERYTHING. Some staff have been there for years and years. Mary, Melissa, Sara, Reuben, Ally and many more are just the BEST! The communication with staff and ourselves is FANTASTIC! It doesn't look like the Ritz Carlton aesthetically, but Alden recently acquired the facility and plans to make improvements along the way. I care less about that than how my sister is being cared for and they deserve 5 Stars for this!